Capital Projects Procurement Coordinator

Who are we?

RoofConnect is the nation’s leading commercial roong services provider, committed to exceeding customer expectations through 24/7 availability, rapid response, and unmatched professionalism. We specialize in roof repairs and replacements, emergency services, leak detection, inspections, and ongoing warranty support — all backed by superior workmanship and clear, consistent communication.

Learn more at roofconnect.com.

JOB SUMMARY 

The CAPITAL PROJECTS PROCUREMENT COORDINATOR serves as the primary point of contact for technical services calls in a call center environment, while providing comprehensive coordination and support for capital projects and material procurement. This role combines customer service, project coordination, and purchasing functions to ensure timely and accurate communication, documentation, and material delivery. The position requires adaptability, organizational excellence, and strong collaboration skills to support team success and project efficiency.  

JOB DUTIES AND RESPONSIBILITIES: 

1. PROJECT COORDINATION & CUSTOMER SERVICE: Serve as the primary point of contact for technical services calls, managing incoming inquiries, providing accurate information, transferring calls, and ensuring high customer satisfaction; collaborate with dispatcher, project coordination, and lead coordinator to support project execution; follow up with contractors via phone/email as needed to maintain timelines and resolves issues.  
2. BIDDING PROCESS: Generating bid invitations, dispatching, entering bid details, working in 3rd party systems, compiling bids, and processing material invoices; collect bids, input data into Salesforce, submit bids, and manage revisions; maintain and update checklist reports in Salesforce.  
3. REBATE AND PROGRAM MANAGEMENT: Track and monitor rebate programs (e.g., GAF, Meta Era, GP Dens Deck) using Salesforce; maintain organized program documentation to support timely submissions and accurate tracking.  
4. MATERIAL PROCUREMENT: Act as the primary liaison between material vendors and contractors, ensuring clear and timely communication; coordinate material orders based on contractor needs, verifying accuracy, completeness, and compliance with project requirements; maintain specialized pricing documentation from Sales Representatives and confirm correct pricing for bids.  
5. PURCHASING ADMINISTRATION: Issue purchase orders (POs) to vendors and monitor order status, lead times, and backorders; track deliveries and coordinate with field teams to ensure timely receipt of materials at job sites; reconcile vendor invoices with purchase orders and delivery confirmations, submitting material invoices to finance promptly; oversee material returns and credit processing, ensuring proper documentation.  
6. VENDOR MANAGEMENT: Proactively manage vendor performance, resolving delivery issues, delays, or material discrepancies; maintain accurate and up-to-date records of material transactions, vendor communications, and inventory status; build and maintain strong vendor relationships to support ongoing project success.  
7. PROCESS IMPROVEMENT & CROSS-FUNCTIONAL SUPPORT: Collaborate with project managers and internal teams to align purchasing with job scope and budget; use procurement and project management software to streamline workflows; identify and implement process improvements; participate in post-project reviews and lessons learned to improve coordination and procurement practices.  
8. PERFORMS OTHER ESSENTIAL DUTIES AS ASSIGNED.  

EQUIPMENT OPERATED: 

General office equipment (fax machine, copier/printer, desk phone, scanner) 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Knowledge of procurement processes, vendor management, and material logistics in a construction or project-based environment.  
• Knowledge of project coordination principles, including scheduling documentation, and workflow management.  
• Knowledge of bidding processes, including bid invitations, submissions, and revisions.  
• Knowledge of rebate programs and manufacturer warranty processes.  
• Ability to communicate clearly and professionally with contractors, vendors, customers, and internal stakeholders.  
• Ability to coordinate multiple tasks and priorities in a fast-paced environment.  
• Ability to interpret project documentation, bid specifications, and material requirements.  
• Skilled in invoice processing, purchase order creation, and reconciliations of vendor accounts.  
• Skilled in the proficient use of procurement and project management software, including Salesforce or equivalent systems.  
• Skilled in the proficient use of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) 
• Skilled in maintaining organized, accurate, and up-to-date records and documentation.  
• Skilled in written and oral communication. 
• Skilled in time management, organization, and attention to detail.  

Requirements

MINIMUM QUALIFICATIONS: 

High school diploma or equivalent  

One year of customer service experience required.  

PREFERRED QUALIFICATIONS 

One year of experience in construction or project management.  

SPECIAL QUALIFICATIONS 

Must pass a criminal background check 

Must be AGILE. The ability to hold yourself and others Accountable, have a personal Growth mindset, ability to act with Integrity, ability to demonstrate Leadership attributes to motivate and support coworkers, and practice Everyday Improvement.  

WORK CONDITIONS:  

Works in a heated and cooled office environment. 

The above describes the general content and requirements for this job. It is not intended to be an all­ inclusive list of duties, responsibilities, or requirements.