Sr. Project Manager

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Sr. Project Manager, Strategic Deal Management is responsible for managing and facilitating various Deal Review Board (DRB) schedules and meetings for all Sales Channels within Comcast Business. Coordinates the activities within a large cross-functional team and follows up with various stakeholders to complete projects. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.


Role will be based in Philadelphia at the Comcast Headquarters (1701 John F Kennedy Blvd.) four days per week (one day virtual).

Job Description

Core Responsibilities

• Leads & Manages Comcast Business Sales Operations in various Deal Review process and meetings. 
• Takes ownership of any follow-up needed with various stakeholders to bring any action items to a closure. 
• Interfaces with IT and Business Intelligence teams for reporting development and business logic definition.
• Leads & facilitates various Deal Review Board meetings and acts as a single point of contact for status, maintaining communication with stakeholders. 
• Manages DRB intake status and information in the form of formal briefings, manage meetings notes, action items and approvals in details. 
• Consistent exercise of independent judgment and discretion in matters of significance. 
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 
• Other duties and responsibilities as assigned. 

Program & Project Management 

• Collaborates with key stakeholders cross-functionally to manage nonstandard solutions approvals.  
• Leverages internal tools for execution (e.g., Jira, Excel, PowerApps, etc.) providing visibility and accountability for team members.   
• Escalates risks and drive towards solutions that mitigate risks proactively. 
• Looks for opportunities to create efficiencies and improve processes. 
• Identifies and manages critical path and risk areas and create risk response and mitigation plans. 

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Communication 

• Ensures visibility of your execution lifecycle leveraging system of record tools (i.e., PowerApps) in doing so.  
• Communicates status of updates to indicate on-track, at risk, delayed and articulate proactive mitigation efforts. 
• Provides metrics that allow the team to make data-driven decisions about how to operate better and deliver with peak efficiency, predictability, and quality. 
• Ensures quality in written and verbal communication that is clear and concise. 
• Escalates as required to unblock open issues.

Preferred Qualifications

• 5+ years relevant experience in project, program, and/or Sales Operations.
• Strong communication skills and a demonstrable ability to speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques. 
• Proven track record of strong organizational skills. Ability to set priorities, track work, and be transparent.   
• Experience extracting and analyzing data to inform an approach or decision.    
• Ability to explore innovative ways to address operational or organizational pain points.   
• Effective at influencing and leading teams through cooperation and trust to achieve results in the organization’s best interest. 
• Proficient in Ticketing tools, MS Office suite of products. 
• Bachelor’s degree in business or technology related field or equivalent experience. 
   

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Manage Resources, New Projects, Organizing Meetings, Planning Ability, Project Deliverables, Project Planning

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor’s DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.