Pratum Companies
Multifamily housing management and services
Assistant Community Manager - Tax Credit
+ Performance-based bonus
About the job
- At least 3 years of experience in affordable housing property management, with HUD Project-Based Section 8 and/or Low-Income Housing Tax Credit experience required.
- Experience with annual and interim recertifications.
- Experience with financial processes, including accounts payable and reporting.
- Strong understanding of HUD, Tax Credit, and Fair Housing regulations.
- Experience using Yardi property management software and customer relationship management systems such as Knock or similar platforms.
- Ability to manage multiple responsibilities, including financials, leasing, and operations.
- Strong organizational skills, attention to detail, and ability to meet deadlines.
- Strong written and verbal communication skills.
- Ability to work independently while supporting site and corporate teams.
- Professional, patient, and solution-oriented demeanor.
- Ability to tour the property, including stairs and outdoor areas.
- Comfort using computers, scanners, and Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
- Ability to lift up to 20 pounds occasionally.
- Support the Community Manager in daily property operations and serve as the primary point of contact in the manager's absence.
- Process accounts payable, including invoice review, coding, and submission for payment.
- Prepare and assist with monthly reporting, including variance notes, financial reviews, and required property reports.
- Assist with annual and interim recertification processes, including notices, verifications, and file preparation.
- Support leasing activities, including processing applications, conducting verifications, and preparing move-in files.
- Address and resolve resident concerns with timely and professional follow-up.
- Coordinate with the maintenance team on work orders, unit readiness, and ongoing property needs.
- Maintain organized and compliant resident and applicant files in accordance with regulatory requirements.
- Generate and track leasing, occupancy, and operational reports using Yardi, Knock, ELISE AI, and other systems.
- Ensure operations comply with Fair Housing laws and company policies.
- Provide customer service to residents, applicants, and vendors.
- Support nearby sister properties on a limited basis as needed.
- Maintain ongoing personal development and career growth through career-path activities and external learning sources as needed.
- Experience working with senior housing populations.
- Experience with additional affordable housing programs such as HOME, Workforce Housing, Housing Opportunities Commission referrals, Project-Based Vouchers, and Project-Based Rental Assistance.
- Bilingual English/Spanish ability.
- Experience in senior housing or high-volume affordable housing communities.
- Experience supporting audits, file reviews, or compliance inspections.
About the company
Pratum Companies provides property management, compliance and related services for multifamily housing communities. Its teams support conventional and affordable properties with leasing, maintenance, resident services, financial oversight and regulatory administration. The company works with owners and housing partners to operate communities effectively while meeting the requirements attached to different property programs. Pratum’s business sits within residential real estate services, with an emphasis on the day-to-day systems and people needed to manage housing portfolios. Its workforce combines specialist delivery, customer support and business operations.
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