Quality Fellow

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job rotates through and experiences various aspects of the organization's quality administration. The Fellow is exposed to several different entities including, but not limited to, hospitals, clinics, business development areas, strategic operations, and corporate offices. Participates in a broad range of hands-on experiences and projects that will prepare him or her for future opportunities in quality leadership in a healthcare environment. Applies the theories, principles and skills learned in the academic portion of a graduate program to the Fellowship. This job is exposed to unique projects throughout each rotation to cultivate competencies that are critical to the success of leadership in the quality and health care environment. Focuses on core competencies and may have rotations across several departments including Clinical Operations, Hospital Operations, Strategy, Business Development, Strategic Operations, Strategic Programs, Community Hospitals, and Financial Analysis. Assigned applicable project work and an executive preceptor who is responsible for serving as a mentor throughout each rotation. The Executive Preceptor facilitates project reporting, progress evaluations, and feedback to ensure continuous competency development of the Fellow. The Program Administrator facilitates feedback and overall coordination. Fellows have the opportunity to collaborate with executives and senior administration throughout the duration of the program. Demonstrates actions consistent with company expectations.

Application deadline for July 2027 is February 2nd, 2027 at 11:59 am CT.

How to Apply

Application will NOT be considered complete without ALL required documentation uploaded at the time the application is submitted.

If candidate's recommenders prefer to send letters of recommendation directly to the program, rather than providing them to the applicant at the time of submission, please have them emailed to [email protected]. For documents, please address to the Fellowship Steering Committee.

Required documents include:

• 2 letters of recommendation required (mix of academic and professional). If the University does not offer academic letters of recommendation, please include two professional recommendations. Recommendations should be uploaded through Workday application process unless your recommender prefers to send directly to the program coordinator at [email protected] with your full name in the subject line. Deadline for all letters of recommendation is Feb. 2nd, 2027 at 11:59 am CT
• Unofficial transcript – official transcripts would be requested upon hiring.
• Current Resume/CV- Please include your cumulative graduate GPA.
• Personal Statement

Guidelines for Personal Statement:

• Please submit a personal statement of no more than 1 page as part of your fellowship application. Be sure that your personal statement introduces yourself, describes relevant experience and skills, answers why you are seeking a healthcare career at Ochsner? Why are you seeking an Ochsner Quality Fellowship? What are your post-fellowship career goals and how will an Ochsner Quality Fellowship help you achieve these goals?
   

Education

Required - Master's degree in Healthcare Administration, Public Health, Business Administration, Healthcare Quality and Safety, Health Services Research, Healthcare Management, Health Informatics, Data Analytics, Epidemiology, Biostatistics, Population Health, Industrial or Systems Engineering, Nursing (particularly Leadership, Quality Informatics or Administration) or a related field.

Work Experience
Preferred - Academic, internship, project, or professional experience related to healthcare quality improvement, patient safety, clinical operations, health outcomes, process improvement, analytics, or performance improvement.

Knowledge Skills and Abilities (KSAs)

• Basic knowledge of quality and/or hospital operations.
• Ability to define project objectives, identify stakeholders, plan steps, and allocate resources to achieve objectives in a resourceful manner.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals.
• Proficiency in Microsoft Office — Word, Excel, and PowerPoint.
• Excellent analytical skills.
• Strong organizational and time management skills.
• Strong presentation skills.
• Excellent leadership skills and ability to demonstrate good judgement.
• Basic project management skills.

Job Duties

• Executes projects and initiatives.
• Engages in professional and career development.
• Communicates with and presents plans/projects to team members.
• Collaborates with company executives and key stakeholders.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.