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Proconex

Industrial automation equipment, controls, and services

Lifecycle Services Engineer 1

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRoyersford, PA, USA

About the Job

Requirements

  • A bachelor's degree in Engineering, Engineering Technology, Computer Science, Information Technology, or a related technical field, or an equivalent combination of education and experience.
  • Experience supporting industrial automation systems, instrumentation, controls, field service operations, or related technical environments.
  • Experience troubleshooting hardware, software, networking, or computer systems.
  • Experience working with Microsoft Windows operating systems and system upgrades.
  • Experience working in customer-facing technical support or service environments.
  • Experience following technical procedures, safety requirements, and quality standards.
  • Candidates must be legally eligible to work in the United States without company sponsorship.

Responsibilities

  • Serve as a primary or secondary customer contact during field service engagements, building positive customer relationships through professional communication and follow-through.
  • Perform preventative maintenance activities and system health assessments on industrial automation systems to support reliability and lifecycle objectives.
  • Troubleshoot routine automation, hardware, software, instrumentation, and network issues, escalating complex problems as needed.
  • Execute software installations, upgrades, patches, and system configuration activities in accordance with established engineering standards and procedures.
  • Support system migrations, version upgrades, and deployment activities across physical and virtual environments.
  • Assist with project execution activities, including system setup, testing, Factory Acceptance Testing, Site Acceptance Testing, commissioning, and startup support.
  • Support lifecycle planning efforts by identifying aging hardware, software, and infrastructure risks and assisting with corrective action plans.
  • Prepare service reports, technical documentation, redlines, and project records in accordance with company and customer standards.
  • Adhere to customer site procedures, quality requirements, cybersecurity standards, and company operating procedures.
  • Participate in emergency service and on-call support activities as required.
  • Identify and communicate safety, quality, cybersecurity, and project risks while supporting a culture of operational excellence and continuous improvement.
  • Maintain required technical training, certifications, and professional development activities.
  • Travel regularly to customer sites and support field-based service activities as business needs require.

Desired Qualifications

  • Experience with Emerson DeltaV or other Distributed Control Systems.
  • Experience supporting Programmable Logic Controllers, Supervisory Control and Data Acquisition, or industrial automation systems.
  • Knowledge of industrial networking and cybersecurity fundamentals.
  • Experience with Windows Server administration.
  • Familiarity with SQL databases and database management concepts.
  • Experience with VMware or virtualized environments.
  • Knowledge of industrial electrical systems, instrumentation, and wiring practices.
  • Experience supporting commissioning, startup, or maintenance activities in industrial process environments.
  • Previous participation in an industrial on-call support rotation.

About the Company

Proconex

Industrial automation equipment, controls, and services

Proconex provides process automation control systems, valves, control devices, and related services to industrial clients in the Mid-Atlantic, leveraging Emerson as a partner to access a broad portfolio of automation solutions. It combines hardware like solenoids, pumps, boiler controls, compressors, heat exchangers, and turbine generators with installation, maintenance, and technical support; the Emerson partnership provides data-enabled automation technology to monitor and control processes. By pairing extensive equipment and services with the Emerson Impact Partner program, Proconex offers a one-stop solution for industrial automation across manufacturing, energy, and utilities. Its goal is to help industrial customers improve operational efficiency, reliability, and agility by turning process data into informed business decisions.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Royersford, PA
Founded
1948

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