Assistant Store Manager
No salary listed
Entry
Morgantown, KY, USA
In PersonTravel required as necessary.
RetailRetail Store Management
About the job
Requirements
- A high school diploma or General Education Development (GED) is required.
- No prior experience is necessary.
- Knowledge of Microsoft Office and general computer use is required.
- Must have access to a phone at all times and be able to complete basic math calculations.
- Must be able to perform the listed physical demands, including frequent standing, walking, reaching, bending, handling items, and lifting; occasional climbing, crawling, and lifting items over 100 pounds.
- Must be able to meet the listed vision, hearing, smell, taste, and touch requirements and wear required personal protective equipment, including back belts when handling heavy products or objects.
- Employment is subject to pre-employment background and drug screening.
Responsibilities
- Provide customer service by greeting and assisting customers and responding professionally to inquiries and complaints.
- Monitor sales activities to ensure customers receive satisfactory service and quality goods.
- Assign employees to specific duties and direct and supervise employees engaged in sales, inventory-taking, cash reconciliation, and customer services.
- Inventory stock, reorder merchandise when inventory reaches specified levels, and keep records of purchases, sales, and requisitions.
- Enforce safety, health, and security rules and inspect products received or purchased for resale for condition.
- Hire, train, evaluate, promote, or dismiss sales and marketing personnel as appropriate.
- Perform subordinate work such as cleaning and organizing shelves and displays and selling merchandise.
- Establish and implement departmental policies, goals, objectives, and procedures; instruct staff in handling difficult sales situations.
- Set merchandise pricing according to profitability requirements and estimate consumer demand to determine the types and quantities of goods to sell.
- Check that merchandise is correctly priced, displayed, and functioning as advertised.
- Prepare work schedules and maintain employee schedule and time-card records.
- Review inventory and sales records and prepare reports for management and budget departments.
- Observe scheduled shift hours and perform tasks assigned by the Store Manager.
- Confer with company officials on methods and procedures to increase sales, expand markets, and promote the business.
- Plan budgets and authorize payments and merchandise returns; operate the shift within company guidelines to achieve sales and profit objectives.
- Comply with applicable city, county, state, and federal regulations and stay familiar with company memos.
- Assist the Store Manager in measuring and evaluating employees, taking corrective action, recruiting, hiring, training, demoting, and terminating employees, and maintaining employee performance records.
- Assess employees' contributions to building and maintaining the business; ensure employees understand and follow company policies and procedures; support employee productivity through example and leadership.
- Help achieve sales and profit objectives through goal setting and planning, control store expenses, and maintain company property.
- Maintain effective store operations and records, timely two-way communication, and effective work schedules.
- Supervise store cleanliness, appearance, employee conduct, loss prevention, and customer service; handle customer complaints and merchandise displays to maximize profits.
- Record all hours worked on the time clock and verify hours on time-ticket reports; record sales at the time of purchase.
- Accurately record merchandise markups, markdowns, spoilage, and store use according to company policy.
- When the Store Manager is absent, organize, calculate, and enter daily sales information for the corporate office; prepare timely and accurate end-of-week and end-of-year reports or ensure a trained employee completes them.
- Assist with payroll closeout to ensure employees are paid accurately and on time.
- Advise the Store Manager or supervisor of personnel situations or policy violations that negatively affect store operations.
- Train new employees on each shift and assist with recruiting, interviewing, hiring, demoting, and terminating employees when necessary.
- Share responsibility for controlling store inventory and notify the Store Manager or supervisor immediately if the bank deposit is not made daily.
- Maintain a low cash drawer, use the safe as instructed, keep the safe locked, and complete shift-checkout reports as directed.
- Enforce vendor check-in procedures within company guidelines and as instructed by the Store Manager.
- Keep coolers, shelves, and displays full and fronted; clean and maintain store equipment; prepare and maintain perishable foods according to company standards.
- Assist with ordering and maintaining merchandise to prevent out-of-stocks and build and maintain sellable displays.
- Clean the parking lot and surrounding grounds, sweep and mop floors, dust shelves, remove trash, and unload stock trucks.
- Complete other tasks assigned by the Store Manager or Assistant Manager.
About the company
Houchens Industries is a 100% employee-owned holding company operating subsidiaries in construction, manufacturing and distribution, retail, healthcare, and insurance. Its businesses include road and building construction, motion-control and masonry products, retail fixtures, fencing, beverages, grocery and pharmacy stores, eyewear, and insurance coverage. What sets Houchens Industries apart is its ESOP structure, giving thousands of employees ownership stakes. The goal is to build long-term value for employee-owners through diversified acquisitions.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Bowling Green, Kentucky
Founded
1944
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Simplify's Take
What believers are saying
- Houchens Insurance Group reached $100 million revenue in May 2025.
- Houchens announced a 10-year WKU athletic district plan on October 27, 2025.
- New subsidiaries like H.H. Barnum broaden manufacturing exposure and reduce category dependence.
What critics are saying
- Acquisition integration failures from 2025-2026 deals can damage cash flow and ESOP value.
- Heavy dependence on dealmaking makes 2026 growth vulnerable if targets dry up.
- A large grocery or insurance write-down would hit employee ownership and senior leadership credibility.
What makes Houchens Industries unique
- Houchens runs a 100% employee-owned ESOP across retail, manufacturing, construction, and insurance.
- Jordan White joined in February 2026 to source acquisitions and investment opportunities.
- Houchens keeps buying niche operators like Business Benefits and Pet Food Centers.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Work Hours
- Paid Vacation
- Paid Holidays
- 401(k) Company Match