Fluency in Danish and confidence in English are required.
At least one year of iGaming experience is required.
Curiosity about addiction psychology, player behaviour, and human decision-making is required.
The candidate must demonstrate empathy and emotional intelligence.
The candidate must balance compassion with regulatory responsibility.
The candidate must be analytical, detail-oriented, and comfortable handling sensitive situations.
The candidate must remain calm in complex or high-pressure cases.
The candidate should be willing to learn and develop within compliance and player protection.
Responsibilities
Monitor player behaviour and identify potential risk patterns.
Proactively reach out to at-risk players with support and guidance.
Block underage accounts during registration checks.
Review self-excluded accounts and process refund cases when applicable.
Maintain detailed case reports and documentation.
Escalate high-risk cases with clear analysis and recommendations.
Contribute ideas to improve Responsible Gaming procedures.
Support internal awareness and training initiatives around Responsible Gaming.
Danish-speaking Responsible & Safer Gaming Analyst for iGaming company in Malta
Next Job Abroad · St. Julian's, Malta · Full-time · Posted 2026-02-18
Workplace: on_site
Department: Aga Loughran
Description
Our client is strengthening their Responsible Gaming team in Malta and is looking for a Danish-speaking Responsible Gaming Analyst with prior iGaming experience who wants to work where psychology, player protection, and compliance meet.
Responsible Gaming is one of the most important areas in iGaming. It’s where the industry shows responsibility, ethics, and care. If you’re interested in human behaviour, patterns, and making a real difference to players, this role goes beyond traditional customer support.
Previous iGaming experience (minimum 1 year) is required.
What you’ll be doing
You’ll work at the frontline of player protection, where judgement, communication, and analysis matter.
Your responsibilities include:
Monitoring player behaviour and identifying potential risk patterns
Proactively reaching out to at-risk players with support and guidance
Blocking underage accounts during registration checks
Reviewing self-excluded accounts and processing refund cases when applicable
Maintaining detailed case reports and documentation
Escalating high-risk cases with clear analysis and recommendations
Contributing ideas to improve Responsible Gaming procedures
Supporting internal awareness and training initiatives around RG
Requirements
This position is ideal for someone who:
Speaks Danish fluently and is confident in English
Has at least 1 year of iGaming experience
Is curious about addiction psychology, player behaviour, and human decision-making
Has strong empathy and emotional intelligence
Can balance compassion with regulatory responsibility
Is analytical, detail-oriented, and comfortable handling sensitive situations
Stays calm in complex or high-pressure cases
Enjoys learning and developing within compliance and player protection
Benefits
Responsible Gaming experience opens doors into compliance, risk, and regulatory-focused career paths. This is a role where you develop:
Behavioural analysis skills
Regulatory knowledge
Decision-making in sensitive cases
Cross-department collaboration
It’s a step up for someone who wants more depth than traditional CS.
What you get in Malta
Alongside meaningful work, you get the lifestyle upgrade.
Private health insurance
Daily breakfast and lunch
Wellness allowance
Extra birthday leave
Team building and company events
Relocation package (flight + two weeks accommodation)
If you want a role where your work genuinely matters — and where psychology, responsibility, and human care are part of your daily tasks — this is a powerful next step.