Coordinator for Operations and Hospitality

Reporting to the Director of Campus Ministry, the Coordinator for Operations and Hospitality keeps Campus Ministry running smoothly and welcoming well. The position holds two clearly defined domains: operations (facilities, information technology, budget and expense coordination, and office management) and hospitality (welcoming spaces, front-desk student staff, and university-facing events and presence).

Though grounded in operations, this is a mission-oriented role rather than a purely administrative one. The systems this position maintains and the welcome it extends directly shape how students, families, and guests experience Campus Ministry and how at home they feel in it. In keeping with LMU’s Commitment to Students, the Coordinator helps foster an environment where students are supported, seen, and invited more deeply into the life of the university. The ideal candidate cares about student growth and formation and wants their work to improve students’ experience of LMU.

This position works in close collaboration with the Director of Campus Ministry, who serves as primary budget manager, and alongside the Campus Ministers and student staff of the department, as well as partners across the University, including Facilities Management, Information Technology Services, Finance, and event and orientation offices.

Position Specific Responsibilities/Accountabilities

• Serve as the department’s primary liaison to Facilities Management, coordinating maintenance, repairs, furniture, cleaning, and space needs across Campus Ministry offices and chapels, managing Campus Ministry vehicles, carts, and physical assets, and overseeing door and space access for staff and student ministers.

• Serve as the department’s liaison to Information Technology Services, coordinating the replacement and maintenance of computers and technology assets, arranging access and setup for new staff and new installations, and managing large-format and promotional printing for the department.

• Support the Director in monitoring the department budget and preparing financial reporting in Workday, reviewing transactions for proper coding to the correct program work tags, and flagging and helping to correct miscoded expenses. The Director serves as primary budget manager; this position supports accuracy, timeliness, and process.

• Process and support expense reports, reimbursements, invoicing, and deposits, ensuring accurate and timely submission.

• Manage the day-to-day operations of the office, including accounts, subscriptions, and services, ordering and maintaining supplies, and monitoring and routing the general Campus Ministry email account.

• Ensure that Campus Ministry offices and common spaces) are clean, bright, well stocked, and welcoming, maintaining intentional first impressions at the front office so that every student, family member, and guest feels seen and valued.

• Hire, train, schedule, and supervise the front-desk student workers, setting and upholding clear service standards for hospitality, responsiveness, and professionalism, and accompanying and developing them as frontline representatives of Campus Ministry’s welcome.

• Coordinate Campus Ministry’s presence at university-wide events, including orientation, student involvement and organization fairs, Admitted Lions Day, and Welcome Week, and coordinate department-wide activities and gatherings, including support for Cave community programming in the evenings.

• Book and set up spaces, coordinate catering and vendors, and manage logistics for department meetings and events.

• Participate as an active member of the Campus Ministry team, contribute to the welcoming and mission-centered culture of the department, serve on University committees as assigned, and perform other duties as assigned by the Director of Campus Ministry.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

This position is expected to embody LMU’s core values in daily practice, with particular attention to Community, Service to Others, and Commitment to Students. In keeping with those values, the Coordinator:

• Collaborates across the team and the University, fostering open dialogue, respect for individual differences, and cooperation across organizational boundaries rather than working in isolation.

• Builds and sustains a climate of trust and accountability, communicating clearly, sharing information appropriately, and following through on commitments.

• Provides consistent, high-quality service to students, staff, faculty, and visitors, anticipating needs, responding promptly, and working to resolve issues before they escalate.

• Carries out responsibilities accurately and conscientiously, welcomes constructive feedback, and takes initiative to improve processes and the student experience.

• Represents Campus Ministry with warmth, discretion, and professionalism, modeling the hospitality and standards of behavior expected of the whole team.

Requisite Qualifications

• Bachelor’s degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities as needed to excel in the role.

• Four years of relevant experience in operations, office management, event coordination, or administration, preferably in a university setting.

• Familiarity with Jesuit, Catholic higher education preferred.

• Highly developed organizational skills and a strong commitment to hospitality, welcome, and professionalism, with sensitivity to privacy and to pastoral needs.

• Genuine interest in student development and in the mission of Campus Ministry, with a desire to contribute to students’ growth, belonging, and university experience.

• Exemplary written and oral communication skills, together with strong active listening and interpersonal skills.

• Commitment to the Catholic mission of the University and the ability to work respectfully with people of diverse religious and spiritual backgrounds.

• Availability to work occasional evenings and weekends for University events and programs that fall outside regular business hours.

• Demonstrated computer competency and knowledge of the Microsoft Office suite.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.

#HEJ# #HERC#

Staff Regular

Salary range

$25.87 - $32.31 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [email protected] or by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.

When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.