SMCP

Global fashion house with design-to-retail lifecycle

Store Manager (Temporary)

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeGhent, BelgiumIn-person

About the Job

Requirements

More than 3 years of management experience in the premium or luxury retail industry.
Ability to adapt to customer and business needs, with a commercial mindset and ability to supervise and motivate a team.
Speak Dutch.

Responsibilities

Manage the store’s daily operations, including sales, customer service, operations and administration, communication, merchandising, and team development.
Meet personal and store sales targets.
Assist in tracking, monitoring, and communicating business results.
Develop personal sales techniques and help develop associates’ sales techniques to maximize sales.
Ensure compliance with all policies and procedures.
Support stock-loss minimization by following loss-prevention policies, procedures, and action plans.
Resolve client problems and complaints promptly and effectively.
Assist sales associates with customer-service issues, including dissatisfied customers, returns, and defective merchandise.
Assist with implementing and maintaining merchandising and visual directives.
Keep the sales floor organized and ensure it consistently reflects the correct visual image.
Recruit, train, and develop staff.
Ensure the integrity of payroll and the payroll process.
Evaluate each employee’s performance and provide ongoing feedback to ensure results.
Resolve human-resources issues promptly and effectively, partnering with HR when necessary.

Job Description

We are looking for a Store Manager (Temporary) to efficiently manage the daily operation of the store, including sales, customer service, operations and administration, communication, merchandising, and team development.

Your missions

Meet personal and store sales targets
Assist in the tracking, monitoring, and communication of business results
Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
Ensuring all Policies & Procedures are compliant
Support the store in minimising stock loss by following the loss prevention policies, procedures and action plans.
Resolve all client problems and complaints quickly and effectively
Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)
Assist in the implementation and maintenance of all merchandising/visual directives
Ensure the sales floor organized and always reflects the correct visual image
To recruit, train and develop staff
Ensuring the integrity of payroll and the payroll process
Continually evaluate the performance of each employee and provide constant feedback to ensure results
Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary

Qualifications

About you:

You have more than 3 years of experience in management in the premium/luxury retail industry.
You show adaptability to customers and business needs, a commercial mindset and are able to supervise and motivate a team.
You speak Dutch

Next step?
Our HR team and Regional Director will review your profile and contact you for an interview.

Additional Information

Transport allowance
Monthly team bonus scheme
Exclusive staff discounts
Uniform
Meal vouchers

About the Company

SMCP

Global fashion house with design-to-retail lifecycle

SMCP is a global fashion house that oversees four brands—Sandro, Maje, Claudie Pierlot, and De Fursac. It designs, sources, produces, markets, and sells high-end fashion, managing the full product lifecycle from concept to retail. Its products move from idea to storefronts through a unified process that covers design, production, marketing, and distribution across physical stores, pop-ups, and e-commerce. The company distinguishes itself by owning and operating multiple Parisian-inspired brands under one roof, leveraging agile teams and a centralized lifecycle to sync creative work with commerce, and pursuing collaborations with artists, limited editions, and selective social initiatives to enhance brand value. SMCP aims to be a leading global luxury fashion house that delivers Parisian elegance across five continents while strengthening customer engagement through omnichannel retail and philanthropic partnerships.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Paris, France
Founded: 2010

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