Account Supervisor
Purpose + Impact
Updated on 2/6/2024
Zeno Group

501-1,000 employees

Strategic communications & data-driven storytelling
Company Overview
Zeno Group distinguishes itself through a mastery of data-driven storytelling and strategic communications, a combination that not only advances clients' business objectives but also aims to generate a positive societal impact. Their expertise in earned media is underscored by a leadership team with deep roots in journalism and television production, which provides them with a nuanced understanding of the media landscape and an ability to adapt to its evolving nature. This focus on the intersection of media savvy and data analytics positions Zeno Group as a compelling workplace for those interested in shaping narratives that resonate in today's dynamic information environment.
Consulting

Company Stage

N/A

Total Funding

N/A

Founded

1998

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Business Strategy
CategoriesNew
Business & Strategy
Requirements
  • At least 4 years of experience in strategy and communications around ESG and sustainability
  • Proven media relations skills, specifically in the areas of ESG and sustainability
  • Established relationships with key ESG/sustainability media
  • Excellent writing skills, solid presentation skills, experience developing and delivering client presentations
  • Must be fully vaccinated against COVID-19
Responsibilities
  • Understand and apply key client information including general business strategy, industry issues, products and services offered, material ESG and sustainability topics to clients’ industries, key customers and competitors
  • Contribute to the development of strategic, visionary ESG and sustainability strategy and communications plans for clients, including supporting recommendations and substantive logic
  • Develop and execute media relations strategies around ESG and sustainability programming and conduct outreach for programs/projects
  • Provide strategic counsel and guidance to clients, as well as to colleagues in the Zeno network, to ensure success
  • Research, interview, write, and edit media materials such as: news releases, fact sheets, pitches, message maps and other media materials as needed
  • Contribute to new business processes
  • Drive learning and ongoing education with direct team and across agency through trend watching and general knowledge management
  • Foster and maintain relationships with client contacts and internal agency partners
  • Manage account budgets and staffing, contributing to forecasting and account profitability
  • Mentor, coach and support junior team members ensuring constant development of their skills
  • Provide strategic counsel and guidance, supervising junior staff members, and ensuring project and account success by keeping team apprised of deadlines and overseeing junior staff productivity
  • Secure, maintain and grow the business
  • Understand key client industry issues relating to material topics, primary and potential competition and general issues facing the industry
Desired Qualifications
  • A finger on the pulse of the evolving best practices in communicating around environmental sustainability and social impact
  • Ability to synthesize earned media topics in the areas of climate and sustainability to develop highly effective and impactful new content for range of clients and industries
  • Ability to contribute to the creation of Purpose & Impact communications programs including drafting internal and external communications
  • A history of success in supporting strategic counsel recommendations to clients around CR/ESG
  • Collaborative spirit, results-driven with the ability to manage multiple priorities and work against deadlines
  • Personal/professional values that align with Zeno Group’s values: fearless, collaborative, entrepreneurial, kind, ambitious, inclusive
  • Proven experience in mentoring and developing junior talent
  • Strong track record developing and delivering programs with proven results