Operations Manager - Multiple Teams

Position Summary...

As a key leader in our ecommerce fulfillment center, you will champion data-driven decision-making and operational excellence to protect our people, property, and products. You will develop and execute asset protection strategies, ensure regulatory compliance, and foster a safe, secure, and efficient fulfillment environment.

What you'll do...

• Leverage Data and Technology: Identify problems, determine root causes using data, develop and implement technology changes, and create dashboards and visualizations for stakeholders and leadership.
• Drive Business Solutions: Provide recommendations to solve complex business issues, develop business cases with projected ROI or cost savings, align business requirements to overall strategy, and recommend new processes.
• Ensure Environmental Compliance: Support regulatory visits, prepare audit reports, implement environmental policies, ensure compliance with legislation, and integrate environmental considerations into process design.
• Maintain Operational Excellence: Explain key operational functions and their relevance to the enterprise strategy, identify and document SOPs and OBW processes, and recommend improvements to existing operational processes.
• Enhance Asset Protection: Conduct investigations, recognize security breaches and thefts, implement and monitor access control and emergency services, generate and analyze loss and shrinkage reports, and develop prevention practices.
• Collaborate and Communicate Effectively: Engage with team members and stakeholders, establish credibility, present complex information clearly to various audiences, and assemble and prepare structured reports and materials based on relevant data.
• Influence and Feedback: Influence team members and leaders to act based on sound recommendations, seek and provide constructive feedback, anticipate needs/questions, and respond appropriately.
• Ensure Employee Health and Safety: Coordinate with emergency responders, evaluate facility environments against OSHA guidelines, improve health and safety processes, enforce compliance with OSHA standards, design emergency evacuation plans, and educate employees on health and safety hazards.
• Drive Process Improvement: Define critical workflows, identify process problems, focus on significant issues to maximize efficiency, implement methods for process improvement, and coach team members to develop process improvement skills.

What You'll Bring

• Data Collection & Analysis: Skilled in data gathering, problem identification, and root cause analysis.
• Data Visualization & Governance: Proficient in dashboard creation, data visualization, and ensuring data quality.
• Operational Excellence: Experienced in process improvement and operational efficiency.
• Asset Protection: Knowledgeable in asset protection, investigations, and security best practices.
• Collaborative Communication: Effective communicator with strong presentation and feedback skills.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer:  Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas, and opinions – while fostering a culture of belonging and awareness. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years' experience in Retail, Supply Chain, or Manufacturing environment.
Option 1: Bachelor's Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years' experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.
Option 2: 3 years' experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.), Microsoft Office Suite; SharePoint and OneDrive

Primary Location...

799 SARA LEE ACCESS RD, KINGS MOUNTAIN, NC 28086-0000, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.