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Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Account Executive - Commercial Entertainment Insurance

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeVan Nuys, Los Angeles, CA, USAHybrid

About the Job

Requirements

  • A high school diploma is required.
  • A current California Department of Insurance license is a plus, but is not required.
  • Three to seven years of experience is a plus, but is not required.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, is a plus, but is not required.
  • Ability to use a computer keyboard, sit in a stationary position for extended periods, and operate office machinery such as fax and copy machines and telephones.

Responsibilities

  • Provide high-quality customer service, sell new lines of coverage, and cross-sell within the existing book of business.
  • Serve as the day-to-day liaison between the insurance company and designated accounts, and manage client relationships.
  • Address coverage issues, analyze contracts and exposures, and handle or direct account service work, including endorsements, routine coverage questions, problem-solving, renewal control, formal proposals, policy checking, and binding.
  • Inform the Producer about strategic account issues, claims, and other potential problems.
  • Oversee renewals, account management, and new business development, and ensure Standard Operating Guidelines are followed for insurance transactions.
  • Build and maintain effective client relationships and meet client expectations.
  • Communicate accurate, timely, and relevant information to clients by email, phone, and meetings.
  • Respond to client inquiries and issues within 24 hours.
  • Resolve or assist with service and claims issues and questions.
  • Assist in designing, or independently design, insurance plans for clients.
  • Assist clients with appropriate coverage changes and identify marketing opportunities during client contacts.
  • Meet face-to-face with clients to review summary reports, make presentations, and maintain relationships as needed.
  • Educate clients about coverage, exclusions, exposures, coverage gaps, stewardship programs, and other relevant information.
  • Review client satisfaction at least quarterly and report findings and issues to the account Producer.

Desired Qualifications

  • A college degree is preferred.

About the Company

Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York, NY
Founded
1871

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