Treatment Coordinator
Rock Dental Brands
Treatment Coordinator
Rock Dental Brands
DSO streamlining administration for dental practices
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
At Westrock Orthodontics the Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care.
This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.
Responsibilities
Ensure the new patient/parent/guardian understands the treatment.
Presents the fees for services and provides payment options to the client.
Conveys a positive image of the practice.
Qualifications
Must have the ability to work well with the public.
Excellent verbal and written communication skills are required.
Excellent attention to detail
Ability to multitask.
Must have the drive to succeed in sales and to meet goals
Excellent time management skills
Qualities needed to be successful in this role
Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.
Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:
Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
Support your Health & Well-being: flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.
Life Balance: Paid time off and holiday pay.
Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.
DSO streamlining administration for dental practices
Rock Dental Brands acts as a Dental Support Organization (DSO) that partners with dental practices to handle non-clinical operations so clinicians can focus on patient care. It works with general dentists, pediatric dentists, orthodontists, and oral surgeons across nearly 100 locations and a network of over 60 providers. The company’s services include administrative support such as billing, marketing, and human resources, along with peer reviews and continuing education. Revenue comes from service fees and profit-sharing agreements with partner practices. What sets Rock Dental Brands apart is its emphasis on family values, transparency, and ongoing education for providers, fostering a collaborative environment with increased earning potential and a stable, supportive network. The overall goal is to help dental professionals deliver high-quality clinical care while growing their practices through shared resources and best practices.
Explore more opportunities at Rock Dental Brands