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Seneca Resorts & Casinos

Operates tribal gaming and resorts

Lead Beverage Bar Back

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNiagara Falls, NY, USA$16In-person

About the Job

Requirements

  • Must be at least 18 years old upon employment.
  • Must have a high school diploma or its equivalent.
  • Must have at least three years of food service experience.
  • Must have at least three years of inventory control experience.
  • Customer service experience is required.
  • Must have excellent communication skills.
  • Must be able to write routine correspondence and speak effectively to the public, employees, and customers.
  • Must be able to interact effectively with customers and employees.
  • Must be able to resolve problems and conflicts diplomatically and tactfully.
  • Must be able to stand, walk, and move through all areas of the casino.
  • Must be able to walk extensively, push, pull, stretch, reach, bend, and lift up to 50 pounds.
  • Must maintain physical stamina and a proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community.
  • Must be able to work in an environment where smoking is permitted.
  • Must complete all required Seneca Gaming Corporation training programs within nine months of commencing employment.

Responsibilities

  • Maintain adequate liquor levels in the pump rack and ensure the pump room has backup supplies and is clean and well organized.
  • Control inventory of all liquor, maintain requisition forms for each location, keep rooms organized and clean, assist with monthly inventory, and communicate stock levels to management to maintain proper pars.
  • Accept beverage deliveries, verify order accuracy, stock items in the proper locations, and rotate stock when necessary.
  • Deliver requested supplies to each bar location, including ice, beer, kegs, juices, garnishes, soda products, and paper supplies, and keep requisition records.
  • Remove empty beer bottles and trash, sort beer bottles, stack empty cases, and organize and maintain the dock area.
  • Use the SWS system, Microsoft Office, and BERG operations; assist management with cleaning schedules and delegate tasks to bar backs.
  • Maintain sanitation in beverage areas, including the pump room, walk-in coolers, and bar outlets, in compliance with health department guidelines.
  • Work with management and vendors to keep BERG systems, Pepsi systems, and coffee machines operational; issue work orders as needed and routinely inspect setups, supplies, and cleaning procedures.
  • Maintain a current understanding of information-security policies and guidelines, including the Seneca Gaming Corporation Acceptable Use Policy, and comply with all information-security policies and procedures.
  • Provide customer service to patrons and communicate in a friendly and professional manner; maintain a professional work environment with supervisors, managers, and staff.
  • Meet the job's attendance guidelines and adhere to regulatory, departmental, and company policies.
  • Attend necessary meetings.

Desired Qualifications

  • Food service management and/or supervision experience is preferred.

About the Company

Seneca Resorts & Casinos

Operates tribal gaming and resorts

Seneca Gaming Corporation runs three casino resorts (Seneca Niagara, Seneca Allegany, and Seneca Buffalo Creek) and related hospitality and entertainment in Western New York, under the Seneca Nation’s Class III gaming compact. Revenue comes from gaming (slots and table games), hotel stays, dining, spa services, and events, with guests engaging through a loyalty program and marketing channels. It differentiates itself as a tribally chartered instrumentality with exclusive gaming rights and a multi-property, integrated resort model, with profits supporting Nation government services and thousands of local jobs. Its goal is to operate high-quality gaming and entertainment destinations that attract tourism and support economic development and essential governmental services for the Seneca Nation.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Niagara Falls, NY
Founded
2002

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