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Walgreens

Retail pharmacy chain with health services

Senior Analyst - Product Management

Business AnalysisConfirmed live in the last 24 hours
Full-timeDeerfield, IL, USA$65k - $113.8k

About the Job

Requirements

  • A bachelor's degree and at least 3 years of experience with business analysis and/or reporting data, or a high school diploma/GED and at least 6 years of experience with business analysis and reporting data.
  • Experience collecting or gathering business requirements, such as product search/browse, registration, and checkout, in a consumer-facing digital business environment.
  • At least 3 years of experience analyzing and reporting data to identify issues, trends, or exceptions and drive improvement of results.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience building and maintaining relationships within a team.
  • Willingness to travel up to 10% of the time for business purposes within and outside the state.

Responsibilities

  • Plan and direct analysis and gathering of functional requirements used in design, including use cases and process flows, based on business requirements documents; work with cross-functional teams to analyze business and functional requirements and ensure they are addressed as use cases.
  • Schedule and conduct requirements-gathering sessions with stakeholders, coordinate review and signoff of deliverables, provide status reports, and contribute to work plan updates.
  • Interpret, synthesize, and translate business requirements throughout the development lifecycle; recommend solutions to business unit issues, add value, streamline processes, and support existing functionality and systems requiring maintenance.
  • Work closely with Business, IT, Program, and Design teams to facilitate discussions.
  • Assist in developing User Acceptance Test scripts and work with business users to conduct User Acceptance Testing.
  • Assist in creating training and communication documentation, conduct training on new features and enhancements as needed, and demonstrate features before and after implementation to confirm stakeholder needs are addressed.
  • Attend training and educational opportunities to support continued employee growth and advancement.
  • Gather customer, research, and industry feedback, analyze data, and propose actionable items based on the information.

Desired Qualifications

  • A bachelor's degree in business or information systems.
  • Experience in digital health or the pharmaceutical or healthcare industry.
  • Analytical skills with structured and non-structured data.
  • Experience with data visualization tools.
  • Experience with artificial intelligence technologies in emerging spaces.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

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