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Boldyn Networks

Shared network infrastructure for smart cities

Network Operations Center Engineer 2

Network Engineering & AdministrationUpdated on Nov 7
Full-time

About the Job

Requirements

  • A bachelor's degree in engineering or information technology, or equivalent experience.
  • CCNA-level networking knowledge is required.
  • Proven experience troubleshooting enterprise LAN and WLAN environments.
  • Working knowledge of routing protocols including BGP, OSPF, and EIGRP.
  • Experience supporting DNS, DHCP, RADIUS, and related network services.
  • Strong proficiency in TCP/IP, IP addressing, SSH, and Telnet.
  • Ability to independently troubleshoot and resolve complex technical issues.
  • Strong documentation and communication skills.
  • Ability to operate with a high degree of autonomy and make real-time decisions.

Responsibilities

  • Perform triage to determine the severity, impact, and urgency of network incidents.
  • Conduct advanced troubleshooting, complex problem analysis, and root cause analysis.
  • Validate routing protocol behavior, including BGP, OSPF, and EIGRP route availability, adjacency states, and failover conditions.
  • Independently troubleshoot and resolve LAN, WLAN, and access infrastructure issues across enterprise environments.
  • Support TCP/IP, DHCP, DNS, RADIUS, and wireless networking environments.
  • Work with large-scale NAT and carrier-grade NAT environments and load balancers.
  • Collaborate with engineering teams to resolve high-impact or complex issues.
  • Manage and maintain accurate incident tickets, documenting troubleshooting steps and findings.
  • Ensure SLA and KPI adherence throughout the incident lifecycle.
  • Manage incidents and standard changes independently while identifying recurring issues and trends.
  • Complete end-of-shift handovers in accordance with operational processes.
  • Communicate technical concepts clearly to internal teams and external stakeholders.
  • Act as an operations liaison between engineering teams and customer stakeholders.

Desired Qualifications

  • CCNP certification is preferred.
  • Wireless certifications are preferred.
  • Experience with NAT appliances, load balancers, or carrier-scale network environments.

About the Company

Boldyn Networks

Shared network infrastructure for smart cities

Boldyn Networks provides shared, neutral-host digital infrastructure for transit systems, venues, enterprises, and smart cities. It combines six established networks to offer scalable, long-term network solutions that enable digital transformation. The product is a global, neutral-host infrastructure platform—delivered via long-term partnerships and contracts—that supports connectivity across public and private sectors, including transit networks like the London Underground and private networks on offshore wind farms. The company differentiates itself by integrating multiple back-end networks into a single, interoperable shared infrastructure, backed by CPP Investments for multi-decade partnerships. Its goal is to enable smarter, more connected communities by delivering sustainable, inclusive digital infrastructure that supports the evolving needs of cities, venues, and enterprises.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
London, United Kingdom
Founded
2013

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