Groupement Les Mousquetaires
Co-owned European multi-brand retailer group
Automotive Service Receptionist/Salesperson
About the job
- Required experience in a comparable function.
- Mechanical training is required.
- Passion for automobiles and significant experience in a similar role are required.
- Technical sales proficiency is required.
- A category B driving license is required.
- The role requires polyvalence, autonomy, availability, organization, rigor, interpersonal ease, analytical ability, responsiveness, listening skills, adaptability, and stress management.
- Welcome and serve customers in the sales area.
- Provide comprehensive service to workshop customers using W-contact.
- Respond to product price and availability requests using available tools.
- Sell the full range of automotive products and services in accordance with commercial policy.
- Explain product usage conditions and instructions to customers.
- Perform additional sales and present associated services such as fitting and warranties.
- Sell financing solutions suited to customer needs.
- Maintain knowledge of products and services through available materials and training.
- Meet sales, revenue, and margin objectives.
- Recommend and implement corrective actions when needed.
- Maintain product displays, pricing labels, catalogs, and in-store promotional materials.
- Record product reservations according to procedure.
- Manage and organize appointment schedules.
- Handle and follow up on after-sales service cases.
- Process customer product returns according to established procedures.
- Ensure the proper operation of the e-commerce service.
- Offer the loyalty card.
- Prepare credit application files.
- Handle customer disputes within the applicable commercial-policy guidelines and escalate them when necessary.
- Order products.
- Stock and replenish shelves.
- Help implement commercial promotions and marketing recommendations.
- Participate in cycle counts and full inventory counts.
- Process customer payments.
- Participate in opening and closing the cash register.
- Help maintain cleanliness and cleaning of the point of sale.
About the company
Groupement Les Mousquetaires runs a network of retail banners across four countries, including Intermarché (fresh groceries), Bricomarché (home improvement), and Roady (auto services). Stores are owned by thousands of local partners who participate in management, so customers shop for products and services through locally run outlets. The group distinguishes itself by a cooperative-style governance that links store owners with the communities served, enabling locally adapted assortments and close proximity. Its goal is to maximize proximity to communities and create opportunities for customers, partners, and employees through a multi-banner, locally driven business model.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Alcanena, Portugal
Founded
1969
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Simplify's Take
What believers are saying
- 2025 sales reached 61.6 billion euros, up 3.1%, led by food retail.
- Colruyt conversions begin in March 2026, adding 81 stores and fresh market share.
- Three-year producer contracts and a local-sourcing platform strengthen supply resilience through 2027.
What critics are saying
- Autorité de la concurrence forced divestitures on Colruyt stores in February 2026.
- Casino integrations kept 34 stores closed and 19 receded, exposing execution strain.
- AI checkout surveillance raises shopper backlash and regulatory scrutiny, risking rollout delays.
What makes Groupement Les Mousquetaires unique
- Independent adhérents run 4,300+ points of sale through a commerce associé model.
- Agromousquetaires vertically supplies own brands across 56 French production units.
- Intermarché and Netto pair local sourcing with dense proximity coverage across France.
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Benefits
Parental Leave
Health Insurance
Paid Vacation
Employee Discount
Company News
Deployment of Vynamic® Smart Vision I Shrink Reduction from Diebold Nixdorf follows successful pilot program at Intermarché store in La FarlèdeNORTH CANTON, Ohio, Jan. 8, 2025 /PRNewswire/ -- Faced with the growing challenges of the retail sector, Groupement Mousquetaires, a French retail group with brands like Intermarché, Netto and Bricomarché, plans to address fraud at its self-service checkouts with an AI-powered solution from Diebold Nixdorf (NYSE: DBD). After successfully piloting Vynamic® Smart Vision I Shrink Reduction, designed to tackle the most common causes of loss in retail store environments, Groupement Mousquetaires is preparing to implement the solution across the group's store locations. This innovative project represents a significant step forward in the fight against shrinkage at self-service checkouts (SCOs), boosting operational efficiency and enhancing the customer experience
JimmyAsh: The company raised $36.3 million of venture funding in the form of convertible debt from undisclosed investors on October 13, 2023.