AI Lead

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview:

We’re looking for an enthusiastic AI Lead to join our team on a 6 month fixed term contract as the product owner for our Agentic AI delivery and AI innovation capabilities. You'll be a vital link between our business stakeholders and technical teams, translating ambitious ideas into practical solutions that make a real difference. If you enjoy shaping the future of AI and fostering collaboration across diverse teams, this could be the perfect opportunity for you!

Key responsibilities:

• Collaborate with stakeholders to define AXA’s near-term, mid-term, and long-term AI transformation strategy for the General Insurance Claims Tribes, covering Generative, Traditional, and Agentic AI.
• Identify key opportunities and use cases aligned with AXA’s AI vision, delivering value to customers, business units, and the wider organisation, focusing on industry-specific value areas.
• Ensure representation of priorities and opportunities from dedicated business units, tribes, and accelerators in the UK and Ireland within the AI vision, facilitating cross-team collaboration and prioritisation.
• Act as a thought leader in AI for Claims, working with the Claims Head of Data Science to explore innovative solutions and optimise build versus buy strategies for AI initiatives.
• Support the design of People, Processes, and Technology needed for AI transformation, including capability roadmaps, infrastructure, hosting, and delivery models.
• Collaborate with the Head of AI Delivery and Data & AI Operations to manage the AI use case backlog, delivery roadmap, and cross-functional teams to ensure effective implementation.
• Represent the UK in strategic AI discussions at Group level, influencing AXA’s global AI trajectory, including the Group GenAI CoE and Advisory.
• Promote AXA’s leadership in AI by representing the organisation at industry events and networks, highlighting its position as a market leader in Generative AI.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from January 2027. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

• Previous experience in an AI and product management role.
• Demonstrable success in managing AI and ML use cases that deliver measurable business value throughout the entire delivery lifecycle, from ideation to scaling.
• Leadership ability to collaborate effectively across cross-functional teams at various levels within AXA.
• Strategic thinker with future-focused insights to ensure AXA’s AI ambitions remain relevant and innovative.
• Ability to craft compelling narratives for senior leadership and stakeholders.
• Passionate about AI, with a commitment to mentoring junior team members and fostering a culture of innovation.
• Technical expertise in AI technologies, including LLMs, RAG/CAG, SLMs, distillation models, and Agentic AI architectures.
• Knowledge of the Insurance sector, understanding key value areas, pain points, and the existing data landscape would be advantageous.

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.

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