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O'Hare Concessions

Operates concession services at O’Hare

Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$60k - $65k /yrIn-person

About the Job

Requirements

  • A hospitality degree is preferred.
  • Have 3–5 years of experience in management, full-service restaurants, or retail; multiunit experience is an advantage.
  • Be fluent in Microsoft Suite.
  • Be available to work early mornings, nights, weekends, holidays, and during severe weather.

Responsibilities

  • Lead daily operations across retail, quick-service restaurant, and full-service concepts, ensuring each location runs smoothly and efficiently.
  • Ensure all food and beverage products meet quality and presentation standards.
  • Manage scheduling and staffing to ensure shifts are fully supported and service standards are maintained.
  • Deliver onboarding and training plans for new Crewmembers.
  • Create a positive workplace where Crewmembers feel supported, respected, and motivated.
  • Maintain a hazard-free environment and ensure compliance with company policies, workplace laws, and safety standards.
  • Act on Coyle and NSF audits and lead corrective measures.
  • Communicate company policies using the Crewmember Handbook and collective bargaining agreement to ensure consistency and understanding across the team.

Desired Qualifications

  • Multiunit management experience.

About the Company

O'Hare Concessions

Operates concession services at O’Hare

O’Hare Concessions is part of the Chicago Department of Aviation governing O’Hare and Midway airports, focusing on passenger experience, economic growth, and community relations. It works by setting clear service standards, tracking performance with key indicators, and taking actions to improve service for travelers. It differentiates itself by combining customer-focused service improvement with workforce development, community engagement, and commercial asset optimization to generate non-airline revenue while lowering costs for airline partners. Its goal is to enhance the airport experience, support sustainable economic activity around the airports, and maintain strong partnerships with communities, tenants, and travelers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
1945

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