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CITIC CLSA

Asia-focused capital markets and investment group

Lead Support Analyst - Market Connectivity, IT

IT OperationsPosted on Nov 11
Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or above in Information Technology, Computer Science, or a related field is required.
  • Around 10 years of experience in Market Connectivity applications and exchange gateways is required.
  • Five to eight years of experience supporting Market Data applications such as Reuters and Bloomberg is required.
  • Excellent knowledge of the Cash Equity business in DMA/DSA, Agency, and Program Trading environments is required.
  • Good knowledge of exchange rules in major Asian markets, including Hong Kong, China CONNECT, Japan, Korea, Singapore, Taiwan, Australia, India, and Indonesia, is required.
  • Exposure to trading systems monitoring tools such as Kibana, Grafana, Logstash, Elasticsearch, and ITRS is required.
  • Exposure to Credit Risk Management Systems is required.
  • Exposure to Change and Incident Management tools such as ServiceNow is required.
  • The candidate must be able to work independently and be self-starting.
  • The candidate must be willing to undertake other Trade Support functions and work on the trading floor in a high-pressure environment.
  • Excellent English communication skills and the ability to interact with vendors and traders are required.
  • Knowledge of Oracle at user level, SQL, and stored procedures is required.
  • Knowledge of Unix/Linux, shell scripting, and Perl is required.
  • Basic knowledge of FIX and other major exchange protocols is required.

Responsibilities

  • Perform early morning exchange connectivity checks.
  • Support daily trading operations for various trading desks, including High Touch and Low Touch cash Equities and F&O desks.
  • Manage and support CRM applications, the Credit Risk System, and Market Data solutions.
  • Manage and support exchange connectivity for Asian exchanges.
  • Roll out software upgrades, understand infrastructure, and work with infrastructure teams to set up connectivity between exchanges and external brokers.
  • Execute exchange-driven mandatory upgrades.

Desired Qualifications

  • Chinese-speaking ability is a plus.
  • Awareness of SRE concepts is an added advantage.

About the Company

CITIC CLSA

Asia-focused capital markets and investment group

CITIC CLSA provides capital markets and investment services in Asia and beyond, supporting global institutional investors, corporations, governments, and high-net-worth individuals. The company uses its award-winning research, extensive Asia network, and direct links to China to help clients access and invest in Asian markets. Its team operates across 13 countries in Asia, Australia, Europe, and the Americas, combining local knowledge with international reach. This mix helps clients execute deals, conduct in-depth market analysis, and grow their investment portfolios through China and Asia-focused opportunities. What sets CITIC CLSA apart is its deep regional network and China connections, which contrast with broader global banks and smaller regional firms. The goal is to enable clients to grow by leveraging Asia’s markets and China’s opportunities through expert advisory, research, and execution across the globe.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$834.9M
Headquarters
Central and Western District, Hong Kong
Founded
1986

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