Partnerships Coordinator

The Partnerships Executive – Manila is responsible for coordinating campaign delivery, commercial administration and performance reporting for the Partnerships team. The role will operate closely with the offshore commercial team and play a key role in supporting the effective use of Marketing by GFG across campaign setup, workflow management, quality assurance, reporting and continuous improvement.

The position is designed to improve operational efficiency, increase consistency in campaign execution and strengthen the connection between commercial activity, campaign delivery and platform-enabled processes.
 

Key Responsibilities:

• Translate campaign briefs into clear action plans, timelines, deliverables and measurable outcomes.
• Coordinate campaigns and partnerships from brief through completion, ensuring requirements, products, creative assets, approvals, budgets and deadlines are effectively managed.
• Monitor campaign progress, coordinate inputs from clients and internal stakeholders, and proactively manage risks, dependencies and missing information.
• Set up, maintain and update accurate campaign records across Marketing by GFG, Monday.com, Excel and other relevant systems.
• Conduct campaign quality and readiness checks, resolving errors, inconsistencies or missing details before launch.
• Prepare accurate campaign, sales and performance reports, management updates, client review materials and post-campaign analysis.
• Analyze campaign and commercial data to identify trends, risks, opportunities and recommendations that improve campaign performance and operational efficiency.
• Build strong working relationships with clients and internal teams through clear, timely and professional communication.
• Support client meetings, campaign reviews and post-campaign follow-up to ensure agreed objectives and outcomes are achieved.
• Promote the effective use of Marketing by GFG and contribute to improving campaign workflows, templates, processes and system adoption.
• Ensure campaign information, documentation and reporting are complete, accurate and maintained to a high standard.
• Escalate campaigns or issues that do not meet agreed objectives, budgets, timelines, approval requirements or quality standards.

Key Accountabilities:

• Quality, consistency and efficiency of campaign workflows.
• Effective use of Marketing from the Global Fashion Group and supporting systems.
• Timely and accurate campaign setup, delivery and reporting.
• Quality and completeness of campaign information and documentation.
• Clear communication with clients and internal stakeholders.
• Early identification and resolution of campaign risks and issues.
• Use of analysis and insight to support improved commercial outcomes.
• Continuous improvement of campaign coordination processes.

Required Competencies: 

Key Capabilities

• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• High attention to detail and commitment to quality and accuracy.
• Strong written and verbal communication skills.
• Ability to build effective working relationships with clients and internal stakeholders.
• Analytical and results-oriented mindset.
• Ability to identify trends, risks and opportunities from campaign and commercial data.
• Proactive, solution-oriented approach to problem-solving.
• Confidence to escalate risks and recommend practical actions.
• Proficiency in Microsoft Office, Excel, CRM and workflow management tools.
• Ability to learn and support the effective use of Marketing by GFG.
• Experience in campaign coordination, digital marketing, retail media, partnerships or commercial operations is desirable.

​​​​​​​​​​​​​​Key Performance Indicators

• Productivity and efficiency: Timely and efficient campaign setup, coordination and delivery, with minimal delays, errors or rework.
• Quality and accuracy: Campaigns and reports delivered accurately and in line with approved briefs and standards.
• Client satisfaction: Positive feedback regarding campaign execution, communication and responsiveness.
• Communication and teamwork: Clear, timely and effective collaboration with clients and internal stakeholders.
• Platform adoption: Effective use of Marketing by GFG and supporting systems.
• Reporting quality: Accurate and actionable campaign and commercial reporting.
• Continuous improvement: Identification and implementation of improvements to campaign workflows and processes.
• Commercial contribution: Insights and recommendations that support campaign performance, client retention and revenue growth.

Operating Schedule

• Amenable to work in the greater Metro Manila area particularly in Muntinlupa-Cavite Expressway (MCX) area
• Can work during Philippine Public Holidays, following our Australian counterparts operating schedule.

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world’s leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

THE ICONIC Story

THE ICONIC is the number one fashion and lifestyle destination in Australia and New Zealand. At THE ICONIC we believe it’s all about the people. Our customer focus is matched by the empowerment and support we give our employees and partners who make what we do possible. Our Buying team works collaboratively to liberate and inspire our customers, selecting the best and latest products from the most desirable brands. This team is creative, analytical and absolutely customer-focused. Our Buying team lives and breathes fashion.