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Coface

Global trade credit risk management provider

Account Manager Top Broker

Account ManagementPosted on Nov 12
Full-timeMainz, GermanyNo salary listed

About the Job

Requirements

  • Ideally have completed university studies in Finance, Economics, or Business Administration, or a degree in a similar field, or comparable vocational training, for example in banking or insurance.
  • Professional experience as an Account Manager.
  • Knowledge of credit insurance is advantageous.
  • Industry knowledge, for example in the corporate customer business of an insurer or financial services provider, is advantageous.
  • Communication skills and an engaged, conscientious manner.
  • Ideally have basic experience in conducting discussions and negotiations.
  • Business-fluent German and good English skills.

Responsibilities

  • Manage the assigned customer portfolio, including needs analyses, cross-selling and upselling, profit optimization, and churn prevention in the German mid-market.
  • Develop and carry out acquisition measures for the managed customer portfolio and coordinate customer contracts with the Commercial Service teams.
  • Provide second-level support for the managed customer portfolio and share knowledge with the service center to improve first-level support resolution rates.
  • Conduct renewal negotiations and provide comprehensive support for the customer portfolio.
  • Manage broker houses and develop those relationships.
  • Maintain information about existing customer relationships and renewals in the client relationship system.

Desired Qualifications

  • Knowledge of credit insurance.
  • Industry knowledge, for example in the corporate customer business of an insurer or financial services provider.
  • Basic experience in conducting discussions and negotiations.

About the Company

Coface

Global trade credit risk management provider

Coface helps businesses manage credit risk and enable trade. It provides a global suite of risk-management services, including Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, and Factoring. Its products work by protecting sellers from non-payment, assessing buyer risk with information services, collecting overdue debts, insuring individual risks, guaranteeing obligations, and financing receivables. The company differentiates itself through its 75-year track record, global reach across about 200 markets, a full end-to-end set of trade risk solutions, and the use of technology to support trade in both domestic and export markets. Coface’s goal is to help companies navigate uncertainty and grow by enabling safe, efficient trading.”}Seconds

Company size
5,001-10,000
Company stage
IPO
Headquarters
Bois-Colombes, France
Founded
1946

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