Q

Qualfon

Offers 360-degree customer experience support

Inbound Sales Representative - No Cold Calling

Account ExecutiveConfirmed live in the last 24 hours
Full-timeHarlingen, TX, USA$15 /hrIn-person

About the Job

Requirements

  • Six months of customer service or sales experience is preferred; relevant areas include retail, wireless sales, contact centers, hospitality, food service, billing, account services, retention, memberships, subscriptions, or service upgrades.
  • Experience in retail, hospitality, food service, wireless sales, or a contact center is welcome.
  • Comfort using computers.
  • Ability to identify customer needs and confidently recommend services or upgrades.

Responsibilities

  • Answer inbound calls without making cold calls.
  • Understand customer needs and recommend appropriate solutions.
  • Add new services or upgrade existing accounts.
  • Deliver a positive customer experience while driving sales.

Desired Qualifications

  • Strong communication skills.
  • Willingness to learn.

About the Company

Qualfon

Offers 360-degree customer experience support

Qualfon delivers end-to-end customer experience support for brands, combining human agents with AI-enabled tools to manage interactions across channels. Its approach centers on mission-driven processes that place people at the heart of each touchpoint, using CXM solutions to tailor service at scale. Compared with competitors, Qualfon emphasizes a human-centered, empathetic service model that balances efficiency with personalized care rather than one-size-fits-all outsourcing. Its goal is to improve customer loyalty and lifetime value while making operations more effective and brand-positive.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Coeur d'Alene, ID
Founded
1995

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