In PersonOn-site in Zeebrugge; alternating shifts Monday to Friday between 7:00 and 20:00.
Operations & LogisticsLogistics & Transportation
About the job
Requirements
Have experience in office work.
Have a good command of English.
Have a good working knowledge of Microsoft Office packages.
Work at high speed and accuracy.
Organise work well.
Be able to learn new software tools rapidly.
Responsibilities
Settle transport orders and customer customs-related information correctly.
Maintain a correct and timely flow of information and communication between customers or the Customer Service department, operational departments, and other external stakeholders.
Provide administrative and communicative support to Customer Service Representatives.
Accurately process data and information in the in-house Transport Management System and external systems.
Check the accuracy and compliance of information received from customers and suppliers.
Maintain status files and keep internal and external stakeholders updated about progress.
Liaise with customers, customs departments, and agents, either directly or through Customer Service Representatives.
Desired Qualifications
Dutch and/or German language skills are preferred.
Job Description
Do you like working with numbers? Are you a great team-player and do you like to learn and develop new things? Join our team if you’re looking for a challenging and rewarding career!
Transport Administration Assistant
Location: Zeebrugge
Hours per week: Full time
Your team
You will be part of a highly dedicated and professional team, which is responsible for ensuring timely and accurate checking and processing of information received from our customers. Your team consists of experienced Customer Service Representatives and Transport Administration Assistants, and by teaming up with other operational and supportive departments within the organisation; an efficient order process and high service level can be achieved with the shared aim of achieving the very best for our customers.
So what’s this job all about?
As Transport Administration Assistant you are responsible for a correct settlement of all transport orders and customs related information of the customers of P&O Ferrymasters.
You will also be responsible for maintaining a correct and timely flow of information and communication between the Customers, or the Customer Service department, operational departments, and other external stakeholders.
In order to maintain a correct and timely flow of information and communication, in this position you will be working in alternating shifts from Monday to Friday between 7.00 and 20.00 hours.
Other key responsibilities include:
Administrative and communicative support to the Customer Service Representatives;
Accurate processing of data and information into our in-house Transport Management System, and external systems;
Checking the accuracy and compliance of information received from our customers and suppliers;
Maintaining status files and keeping internal and external stakeholders updated about progress;
Liaising with customers, customs departments and agents, either directly or through the Customer Service Representatives.
Qualifications
Who are you?
As Transport Administration Assistant you are eager to learn and develop new tasks and processes, are engaging in the duties you perform, and are a good team-player.
Also you:
Have experience in office work;
Have good command of English language (additionally Dutch and/or German language skill is preferred);
Have good working knowledge of Microsoft Office packages;
Work at high speed and accuracy;
Can organise your work well;
Are able to learn new software tools in a rapid manner
Additional Information
We offer!
P&O Ferrymasters offers a competitive package in line with the content of the job role.
Time to act!
Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you…