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Kaiser Permanente

Integrated healthcare provider and payer platform

Tele-Critical Care Nurse 1

Nursing & Frontline Patient CareUpdated on Nov 11
Part-timeLos Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Nursing or a related field and at least five years of experience in intensive care units or a directly related field, or at least eight years of experience in intensive care units or a directly related field.
  • Obtain a Critical Care Registered Nurse Certificate within 12 months of hire.

Responsibilities

  • Promote coworkers' and members' learning by providing or developing information, resources, advice, and expertise, and build relationships with cross-functional and external stakeholders and customers.
  • Seek and respond to performance feedback, and provide actionable feedback to others and managers.
  • Create and execute self-development plans, use technical explanations and examples to influence others, and provide options and recommendations.
  • Adopt responsibilities, adapt to change and feedback, champion change, and help others adapt to new tasks and processes.
  • Facilitate team collaboration to support business outcomes.
  • Complete assignments autonomously and support business-specific projects by applying subject-area expertise and business knowledge to develop solutions, while encouraging adherence to procedures and policies.
  • Collaborate across functions and externally to support effective decisions, provide recommendations, solve complex problems, escalate high-priority issues or risks, and monitor progress and results.
  • Support development of work plans to meet business priorities and deadlines, and identify resources needed to accomplish them.
  • Identify improvement opportunities across teams, raise them, use influence to guide others, and engage stakeholders to reach solutions.
  • Lead communications with healthcare professionals to plan and implement complex interventions, troubleshoot issues, and ensure patient needs are addressed; conduct proactive surveillance to detect care gaps and collaborate with teams such as local intensive care units to mitigate them; guide prioritization or triage of patient calls for physicians and adjust physician workloads when necessary; and serve as a resource for education, assessment, and treatment of critical care patients and their families.
  • Coordinate and monitor patient-care tasks in accordance with policies and procedures, and share relevant information and facility updates with team members.
  • Gather and enter accurate, clear documentation that includes necessary patient data; analyze complex patient data to support assessments, escalations, and monitoring; and drive organizational quality-of-care initiatives.
  • Use video-monitoring technology to assess complex patient data, anticipate and escalate urgent issues, consult with intensive care unit registered nurses, physicians, and other healthcare professionals including pharmacy and respiratory therapy, influence patient-care decisions, and provide real-time clinical decision guidance for intensive care unit patients.

Desired Qualifications

  • Three years of experience in a leadership role, with or without direct reports.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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