TES Administrative Support Associate

• Provides backup for Admin Support Associate during times of absences.
• Serves as a front-line point of contact to students, parents, faculty, staff, and the general public, answering and forwarding calls received by the University’s main phone line (844-4000) as well as the OIT phone line (844-4512). Assist callers by helping them determine which AU campus department will best handle their concerns.
• Greets and assists staff and visitors entering the OIT Building.
• Assists with visitor parking and guest wifi access.
• Receives and distributes mail, daily freight, and loading dock deliveries from a wide variety of carriers; Prepares outgoing shipments and schedules pickups.
• Maintains vehicle fleet user log and keys access.
• Performs other administrative support and general reception duties

• High school diploma or equivalent plus 2 years of experience OR
• Associate’s degree OR
• Bachelor’s degree

Expectations:

• Excellent interpersonal skills, dedication to customer service, and strong verbal and written communication skills are required for this position.

• Assistance in the place of a regular employee who is absent for a specified period of time
• Additional assistance during periods of abnormal or peak workloads
• Assistance with special projects
• Seasonal work
• Emergencies

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.