Must be able to retain working technical knowledge of building materials, including roofing, siding, decking, windows and doors, and waterproofing.
Must be able to work in a fast-paced environment.
Must be committed to the company's mission and core values.
Must have excellent communication skills.
Responsibilities
Answer phone calls and emails.
Quote projects for the outside sales team and other contractor accounts.
Process completed orders and projects.
Cold call prospective customers.
Prepare quotes for potential customers.
Handle and process customer returns.
Develop and maintain working technical knowledge of products sold.
Coordinate customer delivery requirements with the dispatcher.
Share responsibility for inventory management and purchasing.
Perform other duties as assigned.
Desired Qualifications
Bilingual Spanish is a plus.
Prior experience with building materials is a plus.
New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professional within the commercial and residential roofing industry.
Our location based in Norwalk is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees.
Day-to-day Responsibilities:
Working in a fast-paced environment
Preparing quotes for potential customers
Handle and process customer returns
Develop and maintain a working technical knowledge of products sold
Coordinate customer delivery requirements with the dispatcher
Shared responsibility for inventory management and purchasing
You will be expected to perform other duties as assigned
Requirements for the role:
Bi-Lingual (Spanish) is a plus
Must have a can do, customer service first attitude
Basic math skills
Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing)
Prior experience with building materials is a plus
Able to work in a fast-paced environment
Commitment to the Company's mission and its core values
Excellent communication skills
Benefits:
Competitive Pay
Benefits: Medical / Dental / Vision / Life Insurance
401(k) with discretionary employer match
Paid vacation and Holidays
Yearly reviews with opportunities to advance your career based on performance
Wage Range: $25-$34/hour plus additional benefits.In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.