Senior Travel & Expense Program Analyst

Job Description

The Sr Travel & Expense Program Analyst is responsible for supporting and administering the Company’s travel and expense program, including expense management, corporate card and virtual payment operations, employee support, compliance monitoring, and program analytics.

This role administers the SAP Concur expense platform and corporate card program, provides guidance and support to employees and leaders, conducts risk-based expense reviews, monitors exceptions, and partners with Accounting, Treasury, Strategic Sourcing, IT and other stakeholders to maintain effective controls and improve the overall travel and expense experience.

The Analyst uses expense and transaction data to identify compliance risks, recurring issues, process improvement opportunities and potential savings while ensuring processes remain aligned with established policies and approval authorities.

Key Responsibilities

• Administer day-to-day operations of the SAP Concur expense management platform, including expense configurations, workflows, receipt requirements and approval processes.
• Implement approved policy, process and system changes and support testing and deployment of enhancements.
• Maintain program procedures, user guidance and related documentation.
• Partner with IT and system providers to troubleshoot platform issues and support system integrations and improvements.
• Administer corporate American Express card eligibility, issuance, account maintenance and related workflows in accordance with established Accounting and Finance policies.
• Support virtual payment processes and coordinate resolution of cardholder, transaction and provider issues with Treasury, Finance and external providers.
• Monitor outstanding and unsubmitted corporate card transactions and facilitate timely resolution.
• Maintain appropriate documentation and controls related to card administration and payment processes.
• Serve as a primary resource for employees and leaders regarding expense reporting, corporate cards and travel and expense processes.
• Provide training, job aids and guidance on SAP Concur, expense procedures and appropriate purchasing and payment channels.
• Investigate and resolve employee inquiries, system issues and expense discrepancies.
• Identify recurring employee pain points and recommend improvements that simplify the user experience while maintaining appropriate controls.
• Conduct risk-based reviews of expense reports, card transactions and exceptions for compliance with applicable Company policies.
• Use automated controls and reporting to identify unusual transactions, recurring exceptions and potential compliance risks.
• Document exceptions and monitor corrective actions through resolution.
• Escalate significant or recurring compliance issues through established channels.
• Help maintain appropriate separation between transaction approval responsibilities and independent compliance or audit activities.
• Partner with Accounting and Strategic Sourcing to maintain guidance regarding appropriate purchasing and payment channels for non-travel expenditures.
• Help employees identify appropriate purchasing methods when corporate cards or travel and expense systems are not the approved channel.
• Monitor exception activity to identify recurring purchasing behaviors that may indicate opportunities for improved sourcing, contracting or purchasing solutions.
• Prepare recurring reporting on expense activity, card usage, outstanding reconciliations, policy exceptions and other key program indicators.
• Analyze transaction and spend data to identify trends, control risks, savings opportunities and process improvements.
• Recommend enhancements to workflows, controls, employee communications and system functionality.
• Support cross-functional initiatives related to travel and expense, corporate cards, purchasing channels and expense-management processes.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Supply Chain or a related discipline, or an equivalent combination of education and relevant professional experience.
• At least 5 years of experience in travel and expense administration, corporate card administration, accounts payable, finance operations, expense auditing or a related field.
• Experience administering or supporting an enterprise expense-management platform; SAP Concur experience strongly preferred.
• Experience reviewing financial transactions for policy compliance and resolving exceptions.
• Experience analyzing financial or transactional data and preparing reports.
• Demonstrated ability to provide responsive customer support to employees and leaders.
• Experience administering a corporate card program, preferably American Express.
• Experience working with virtual payment solutions preferred.
• Experience supporting expense audits, financial controls or compliance monitoring preferred.
• Experience working across Accounting, Treasury, Procurement or Strategic Sourcing, and IT preferred.
• Experience identifying and implementing process improvements in a finance or shared-services environment preferred.
• Strong understanding of travel and expense processes, corporate card administration and financial controls.
• Strong analytical and problem-solving skills, with the ability to identify trends and exceptions within transaction data.
• Strong attention to detail and ability to exercise sound judgment when interpreting policies and reviewing exceptions.
• Proficiency with Microsoft Excel and financial or expense reporting tools.
• Ability to manage multiple priorities and follow issues through resolution.
• Strong written and verbal communication skills.
• Ability to translate policies and financial controls into clear, practical guidance for employees.
• Strong customer-service orientation and ability to work effectively across organizational levels and functions.
• Continuous-improvement mindset and ability to simplify processes while maintaining appropriate controls.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why work for Cornerstone Building Brands? 

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. 

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

 

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Target Salary Range Max: 95,000