Full-Time

Itsm-Service Now

Posted on 10/1/2025

Deadline 10/30/25
Zensar

Zensar

No salary listed

India

In Person

Category
Software Engineering (3)
, ,
Required Skills
Agile
ServiceNow
Requirements
  • 10+ years of experience in designing/developing solutions/architecture on ITSM, ITAM, CMDB, HRSD on ServiceNow Tool using industry best practices
  • Experienced in Requirement Gathering, Effort estimation, Client interaction
  • Should have Handled ITSM/Discovery/CMDB Implementation projects with various integrations
  • Experienced with working on proposals.
  • In-depth experience working with ITSM modules(IM,PM,CM,KM,RM & Service catalog)
  • Strong experience in ServiceNow Development(Client Script & Server Script, Notifications, Inbound Outbound email integrations, Workflow & Flow Designer)
  • Evaluation of new features within ServiceNow.
  • Experience in API integrations with other systems.
  • Experience with Integration HUB orchestrations.
  • Excellent written and oral communication skills, with the ability to communicate effectively to both technical and non-technical audiences.
  • Self-starter capable of working with limited supervision.
  • Strong team leading skills.
  • Interpersonal skills such as facilitation, negotiation, and collaboration with various internal stakeholders.
  • Ability to prepare documents like HLD, LLD
  • Experience in creating Technical Documentation.
  • Strong understanding of Agile methodologies.
  • Strong troubleshooting analytical skills.
  • Ability and willingness to communicate effectively.
  • Ability to work independently as well as gel along with other team members.
  • Experience with the development and maintenance in the following ServiceNow applications: IT Service Management (ITSM). IT Asset Management (ITAM) ITOM disovery/CMDB
  • Good to have : SAM & HAM implementation CS M SPM
Responsibilities
  • Not explicitly provided in the user input as a list of responsibilities. The content mainly covers requirements and desirable skills rather than a separate responsibilities section.
Desired Qualifications
  • Good to have : SAM & HAM implementation CS M SPM

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