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IHG

Global hotel company

Club Intercontinental Concierge

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeJapanNo salary listedIn-person

About the Job

Requirements

  • Have experience in hotel club lounge service or equivalent work.
  • Japanese communication ability at JLPT N2 level or higher is required.
  • Be able to communicate fluently in English with international guests.

Responsibilities

  • Provide guest service and handle general operations in the Club InterContinental lounge on the 28th floor.
  • Check in and check out guests using the club floor.
  • Provide concierge services and respond to guest requests.
  • Attend to and host VIP guests.
  • Provide breakfast, afternoon tea, cocktail-hour, and other services.
  • Provide information and make arrangements regarding Osaka sightseeing, restaurants, transportation, and related matters.
  • Deliver personalized service to make guests’ stays more comfortable and memorable.
  • Perform other duties related to Club InterContinental operations.

Desired Qualifications

  • Restaurant service experience and prior employment at a city hotel are preferred.
  • Ability to use Opera is preferred.
  • Ability to speak Chinese or Korean is preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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Total funding
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