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Monarch

Behavioral health and substance use treatment

Administrative Assistant - Behavioral Health

Administrative SupportConfirmed live in the last 24 hours
Part-timePittsboro, NC, USA$17

About the Job

Requirements

  • A high school diploma is required.
  • Clerical experience is not required.
  • Demonstrate knowledge of applicable statutes, regulations, and policies.
  • Maintain required and requested trainings.
  • Demonstrate knowledge of emergency procedures and assist in crisis situations.
  • Comply with all agency policies and procedures.
  • Driving and travel may be required.

Responsibilities

  • Maintain orderly and up-to-date Behavioral Health Services files, including committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, and agency directories.
  • Complete reports, assessments, and paperwork as required or requested.
  • Ensure records meet applicable standards, regulations, policies, and procedures.
  • Coordinate preparation and/or typing of program materials, reports, meeting minutes, staff evaluations, mailings, and correspondence as required or requested.
  • Perform routine clerical duties, including filing, copying, faxing, sorting mail, and posting.
  • Assist with front desk and medical records duties, including greeting visitors, checking people in and out for appointments, taking payments, scheduling appointments, pulling charts, filing medical records, and auditing medical records.
  • Communicate professionally and courteously by telephone, fax, face-to-face, correspondence, and other methods with people served and agency stakeholders.
  • Support and act as an informational liaison to employees, related professionals, visitors, and people served, reporting key issues to appropriate management staff.
  • Create files and labels and file requested paperwork in appropriate files as assigned.
  • Complete other relevant responsibilities as assigned by the supervisor.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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