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Truist Bank

Runs banking and lending for people and businesses

Virtual Payments Consultant

Account ManagementPosted on Nov 10
Full-timeNo salary listed

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of education and related work experience is required.
  • At least 3 years of sales experience in financial services or payment solutions is required.
  • Demonstrated ability to conduct business via virtual methods, including accomplished interpersonal communication, negotiation skills, proactive client contact, building rapport, understanding client needs, conducting in-depth financial reviews, and effectively communicating solutions that meet client needs.
  • Strong knowledge of how a business operates and of the full set of financial solutions needed by the aligned business segments, including the financial services sales process and cycle, is required.
  • Exceptionally strong time management and organizational skills, and the ability to manage a large pipeline of deals in various stages, are required.
  • The ability to work productively without close supervision is required.

Responsibilities

  • Execute the sales plan and develop strong partnerships and collaboration with lines of business and other internal partners to identify and drive client and prospect sales opportunities, achieving or exceeding revenue and portfolio growth objectives for the assigned client portfolio.
  • Foster relationships with bankers and product partners to collaborate on opportunities and engage in strategic client planning.
  • Independently manage a portfolio of clients with payments needs, requiring general knowledge of banking and payments solutions as well as working capital concepts.
  • Participate in developing detailed relationship plans for clients and prospects within the assigned client group to identify key retention and new client acquisition opportunities.
  • Provide client working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions; product specialization may be required depending on position needs.
  • Adhere to applicable policies and procedures, and proactively escalate issues and risks to leadership.
  • Consult with clients effectively through various communication methods, including email, phone, voicemail, and virtual meetings.
  • Accurately report sales efforts, sales effort progression, sales revenue, and other required administrative information.
  • Serve as a leader among peers for product knowledge and best-in-class strategies.
  • Meet with clients virtually to assess their needs, review financial management practices and solutions, discuss cash flow cycles, and recommend needed solutions.
  • Coordinate fulfillment as needed and refer clients to product experts as required.
  • Manage and solve complex client servicing issues by maintaining a strong understanding of Truist resources.
  • Meet individual performance goals for revenue and profit growth and desired behaviors.

Desired Qualifications

  • At least 5 years of sales experience in financial services or direct experience in payment solutions is preferred.
  • Certified Treasury Professional certification is preferred.

About the Company

Truist Bank

Runs banking and lending for people and businesses

Truist Bank runs consumer and commercial banking for households, small businesses, and larger companies across the United States. Its services connect everyday accounts and borrowing with business cash management and wealth planning through the wider Truist group. Customers manage money through branches and digital banking, while businesses use the bank to collect payments, move funds, and finance operations. It earns interest on loans and fees for banking and trust services, with brokerage and investment advice handled by separate affiliates. The Truist brand emerged from the BB&T and SunTrust merger in 2019, and the bank is headquartered in Charlotte, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
2019

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