Operations Controller

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

Reporting to the Vice President, Operational Accounting, the Controller, Operational Accounting leads the team responsible for the timely and accurate financial reporting of events and venue operations. This is a hands-on leadership role that owns full-cycle accounting across the income statement and balance sheet, drives a disciplined month-end close, and acts as a trusted finance partner to venue management, promoters, artist representatives and production teams. The Controller upholds accounting policy and internal controls, and continually looks for ways to make the team’s processes faster, more reliable and more scalable.

WHAT THIS ROLE WILL DO

• Lead, develop and manage the operational accounting team, setting clear priorities, deadlines and quality standards for day-to-day work.
• Hire, onboard and train team members; coach and appraise direct reports with a focus on performance, process efficiency and effectiveness.
• Review and approve work completed by direct reports to ensure accuracy, consistency and adherence to policy.
• Own the month-end close, ensuring complete and accurate balance sheet and P&L statements are delivered on schedule.
• Finalize event profit & loss statements, providing variance analysis and commentary to the VP and finance leadership.
• Prepare and review complex accounting entries, including accruals and deferrals, with appropriate support and documentation.
• Perform and review income statement, balance sheet and general ledger reconciliations, resolving variances and aged items promptly.
• Support pre-settlement and on-site artist settlements for larger arena and stadium events.
• Review and reconcile accounting for owned & operated venues, including inventory on hand, hourly staffing and cash handling processes.
• Analyze event metrics and venue and co-promoter contracts, translating findings into clear insights and recommendations for management.
• Act as the primary point of contact for internal departments, venue management, artist representatives and production staff.
• Ensure compliance with documented accounting policies, procedures and internal controls; identify and remediate control gaps.
• Support internal and external audits throughout the year, including preparing schedules and responding to auditor requests.
• Take a proactive approach to process efficiency, identifying and implementing improvements across the close and reporting cycle.
• Other tasks as assigned.
• Some travel may be required, including to venues and events.

WHAT THIS PERSON WILL BRING

• Bachelor’s degree in Accounting or Finance, or equivalent education; accounting designation (CPA) required.
• 7+ years of progressive, full-cycle accounting experience at a senior level, including experience leading, coaching and developing an accounting team.
• Proven experience managing the month-end close to tight deadlines.
• Strong Oracle and/or Salesforce capability; and advanced Excel
• Practical use of Claude, AI platforms, BI and automation tooling
• Experience working in a large, complex organization; public company reporting experience preferred.
• Strong technical accounting knowledge, including balance sheet and general ledger reconciliation, accruals and complex journal entries.
• Strong analytical skills and exceptional attention to detail, with the ability to turn financial data into actionable insight.
• Excellent written and verbal communication skills, with the ability to build effective relationships with non-finance partners at all levels.
• Strong organizational and time management skills, with the ability to multi-task, prioritize, solve problems proactively and meet time-critical deadlines.
• Advanced proficiency in Microsoft Excel; experience with Oracle preferred.
• Experience in live entertainment, venues, hospitality or another high-volume, cash-handling environment is an asset.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistance Programs through Modern Health and ComPsych 
• YOURSELF:  Generous paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets 
• WEALTH: RRSP program with company match, Stock Program Reimbursement 
• FAMILY: New parent programs & support including caregiver leave and baby bonus, and infertility support 
• CAREER: Tuition reimbursement, student loan repayment, and internal growth and development programs and training
• OTHERS: Volunteer time off, crowdfunding network, gender reassignment support  

We thank all candidates for their interest; only those selected for an interview will be contacted.

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The expected compensation for this position in British Columbia is: $110,000–$125,000 CAD.

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, provincial and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

 
This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.