Order to Cash Expert Intern

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

Bill Reconciliation and Exception Handling: Review logistics costs, insurance premiums, and other bills, identify data discrepancies, and drive resolution of exceptions to ensure timely collection of receivables, reduce bad debt risk, and improve settlement efficiency and customer satisfaction. Process Optimization and System Improvement: Analyze pain points in the settlement process, propose system function optimization requirements and drive their implementation, design automation tools to reduce manual intervention, enhance settlement efficiency and accuracy, and support business scalability. Risk Control and Compliance Management: Monitor contract terms, settlement documents, and fund flows, identify compliance risks, and develop preventive measures to ensure compliance with financial policies and regulatory requirements, safeguarding company funds and maintaining a compliant corporate image. Cross-Department Collaboration and Support: Coordinate with business and technical departments to allocate resources, resolve bottlenecks in the settlement process, provide financial training and data support, promote policy implementation, and improve cross-team collaboration efficiency and business health. Data Analysis and Decision Support: Regularly produce settlement analysis reports, use data modeling to identify operational risks and optimization opportunities, provide decision-making support to management, and assist in business strategy adjustments and goal achievement. Accounts Receivable Management and Bad Debt Monitoring: Track accounts receivable aging and payment progress, develop and implement collection strategies, conduct statistical analysis of bad debt causes, and propose process improvement suggestions to ensure efficient cash flow and financial stability.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.