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University of Arkansas

Public research university in Arkansas

Lab Support Technician 3 - Laboratory Support Services

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeLittle Rock, AR, USANo salary listedIn-person

About the Job

Requirements

  • High School Diploma/GED plus four years of laboratory or related experience.
  • Ability to follow oral instructions, read, and write.
  • Computer and basic keyboard skills.
  • Telephone etiquette skills.
  • Excellent customer service skills.
  • Valid state-issued driver's license.
  • Computer and typing skills.

Responsibilities

  • Receive laboratory samples from the hospital and multiple clinics; verify specimen labeling and collection; order tests in Epic as needed; and process and store samples for send-out testing.
  • Work at the main hospital laboratory and the TOSH lab area as needed.
  • Assist clinical teams with collection requirements, help resolve sample issues, and work with the supervisor to improve departmental processes and safety.
  • Work weekends and participate in weekend call rotation; schedules may change due to staffing issues with two weeks' notice.
  • Receive specimens through the pneumatic tube station and window, scan and receive specimens into Epic, relabel specimens, process add-on tests, and order requested tests from outside institutions in Epic.
  • Reconcile packing lists, verify tests, load specimens onto automation lines, and deliver specimens to performing departments.
  • Manage a quality assurance project and report its status to the supervisor monthly.
  • Train new employees and assess other employees' competency.
  • Order supplies as needed.
  • Oversee automation line maintenance and perform other permanent or temporary assignments defined by the supervisor.
  • Answer incoming calls concerning results, proper specimen collection, test ordering, and faxing reports.
  • Process and store or send out reference tests, VA samples, and ACH tests.
  • Process 24-hour urine and mail-in specimens.
  • Perform other duties as assigned.

About the Company

University of Arkansas

Public research university in Arkansas

University of Arkansas is a public land-grant research university in Fayetteville, Arkansas. It provides undergraduate and graduate education, conducts research, and supports public-service and extension activity. Academic colleges, laboratories, student services, facilities, and administrative units make up the campus operating environment. Faculty, research, student-support, technical, trades, and professional roles support the institution. The profile is campus-specific while recognizing that the University of Arkansas System uses a shared official careers platform.

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Headquarters
Salt Lake City, UT
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