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PENN Entertainment

Operates casinos, racetracks, and online betting

Food & Beverage Outlet Assistant Manager - Evenings

Food & Beverage Operations ManagementUpdated on Nov 12
Full-timeSt. Louis, MO, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Food and Beverage or a related field is required.
  • Five years of experience in the restaurant industry, including two to three years as a supervisor, is required.
  • Ability to train, follow, and execute training manuals, with proven performance implementing and maintaining food production operational standards, is required.
  • Excellent supervisory and communication skills and customer service capability are required.
  • Knowledge of kitchen and restaurant sanitation and the operation and maintenance of equipment is required.
  • Ability to work any day of the week and any shift, including holidays and weekends, is required.
  • Passing the Missouri Gaming License Process is required.
  • A well-groomed appearance is required.

Responsibilities

  • Administer the overall activities of the restaurant operation on the assigned shift.
  • Establish and administer training programs within the assigned restaurants.
  • Counsel, guide, and instruct personnel in the proper performance of their duties.
  • Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
  • Assist in the maintenance and development of food-service procedures and inspect menu items for maximum customer satisfaction.
  • Supervise staff on shift and ensure proper staffing levels to provide high standards of service with minimum labor hours.
  • Ensure available facilities are adequate for assigned personnel to perform their duties.
  • Maintain and instruct assigned personnel on safety policies and procedures, and follow up to ensure hazards are eliminated.
  • Monitor the appearance of food served and communicate deviations from the standard.
  • Perform assigned input work in compiling annual budgets.
  • Prepare and coordinate periodic performance reviews of assigned personnel, including 90-day and annual reviews.
  • Monitor turnover rate, staff morale, labor cost relative to budget, and restaurant cleanliness as service standards.
  • Ensure team members clean their areas while performing their duties, and assist with cleaning in other areas.
  • Cross-train department personnel and encourage, reinforce, and support peers and team members.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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