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Services for the Underserved

Offers services to underserved New Yorkers

Assistant Program Director

Social & Community ServicesConfirmed live in the last 24 hours
Full-timeBronx, NY, USA$75k - $80k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Social Work or a related human service degree is required.
  • Three to five years of experience working with individuals with mental illness, substance use issues, and/or a history of homelessness, or experience in the human services field is required.
  • Two years of supervisory experience is required.
  • Excellent verbal, written, and interpersonal communication skills are required.
  • Proficiency in Microsoft Word and Excel is required.
  • An understanding of the diverse needs of individuals and families experiencing homelessness, and experience working with people affected by HIV/AIDS, substance use disorder, and mental health issues, is required.

Responsibilities

  • Provide supervision of Case Management services to ensure quality care to persons served who have experienced homelessness, mental illness, and substance use.
  • In the absence of the Program Director, supervise all program staff in conjunction with the Regional Director.
  • Directly supervise all program staff concerning case management and program services, individually and in groups.
  • Audit and review individual consumer progress notes and service plans in conjunction with clinical staff.
  • Ensure consumer service plans reflect agency standards and are person-centered and trauma-informed.
  • Maintain contact with other service agencies and ensure client placement for treatment and program activities, which may include volunteer job placement.
  • Assist in coordinating scheduling and interviewing of all new tenants with the Director of Intake.
  • Orient and transition new tenants into the program.
  • Participate in crisis intervention and report management matters to the agency and other stakeholders as needed.
  • Support Facilities Management staff in ensuring apartment standards are maintained as outlined by S:US, OASAS, and diverse funders.
  • Provide emergency and relief coverage as necessary.
  • Represent the agency with community groups and agencies as needed to develop linkages for consumer services.
  • Conduct supervisory meetings with all staff and maintain documentation of these meetings.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience working with different populations is preferred.
  • An MSW or a degree in a related field is preferred.
  • Bilingual English/Spanish speaking ability is preferred.
  • Experience with harm reduction, trauma-informed care, and motivational interviewing is preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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