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Sharp Healthcare

Not-for-profit integrated health care system

Healthcare Assistant 6

Clinical Support & Patient AdministrationPosted on Nov 11
Part-timeSan Diego, CA, USA$25.96 - $33.47 /hrIn-person

About the Job

Requirements

  • AHA Basic Life Support for Healthcare Professional certification from the American Heart Association is required.
  • Knowledge of basic patient/resident care skills.
  • Ability to perform baseline resident/patient care skills under the guidance of a licensed nurse.
  • Fluent written and spoken English is required.

Responsibilities

  • Collaborate with the interprofessional team to deliver quality patient/resident care under the direction of a licensed nurse, considering age-specific needs, and contribute to overall unit functions.
  • Coordinate unit communications and take primary responsibility for medical-record management, including transcription, order entry, and documentation; support effective use of equipment, supplies, and other department resources.
  • Greet customers by telephone and in person, obtain information, direct inquiries or take accurate messages, act on assistance requests, use scripts for phone calls and service recovery, answer call lights within four rings or validate requests by calling patient rooms, and answer and transfer calls within four rings.
  • Respond to inquiries promptly, coordinate with physicians and department team members through paging systems or phones, assist in directing others during codes or disasters, communicate with staff using the chain of command, prioritize workload according to patient needs and staffing, validate new patient needs or assignment changes, coordinate resource use, request assistance when needed, report when unable to meet current demands, seek coworker feedback on efficiency, and complete and sign documents accurately and on time.
  • Set up rooms for admissions; greet and orient new patients/residents and families; inventory and document belongings at admission and update records as needed; account for belongings during transfers and discharge; safely transport patients to activities, therapies, and departments on time; remove equipment and supplies after discharge; discharge patients from IDX within the expected timeframe; and, as directed by an RN, enter equipment, supply, and dietary orders while seeking clarification when needed.
  • Provide patient care within scope and document daily care according to unit standards; in monitored units, follow telemetry processes and coordinate with central telemetry when monitoring starts or stops; refer out-of-scope requests to a licensed nurse; identify and report care concerns and condition changes; act promptly in life-threatening situations and notify the licensed nurse; and communicate planned transfers or home discharges.
  • Follow universal precautions and infection-control policies; use proper body mechanics and safe patient-mobilization equipment; follow equipment safety procedures; report hazards and unsafe practices; report injuries within two hours and complete ART and state claim forms; identify and report patients at risk of injury to themselves or others; follow restraint-management policies; and label and safely store patient belongings.
  • Obtain chart inserts and prior charts, maintain charts and required forms, dismantle charts for return to Medical Records, request records, films, or information from other facilities, file interdisciplinary and diagnostic printouts, date/time/initial entries, help staff locate patient data, prepare data for inter-facility transfers, update electronic information systems including tracking shell, Stafflink, and NaviCare Hill-Rom systems, make timely teletracking updates and requests, accurately enter patient admission/transfer/discharge dispositions, coordinate test scheduling and retrieval of results, retrieve diagnostic studies and lab results, and prepare and stock downtime packets.

Desired Qualifications

  • A high school diploma or equivalent.
  • Training comparable to a certified nursing assistant course.
  • One year of recent experience in a geriatric setting or recent experience in an acute-care hospital.
  • One year of experience as a unit clerk or secretary.

About the Company

Sharp Healthcare

Not-for-profit integrated health care system

Sharp HealthCare is a not-for-profit, integrated health system in the San Diego area that operates four acute-care hospitals, three specialty hospitals, three affiliated medical groups, and a health plan to provide primary and specialty care across services like cancer treatment, cardiovascular care, orthopedic surgery, and women’s health. Its network links hospitals, clinics, physicians, and a health plan to deliver coordinated care from prevention to treatment. Unlike many providers, Sharp reinvests its profits into community health initiatives, combining hospital care, physician groups, and an insurance-like plan within one not-for-profit system. Its goal is to improve the health and well-being of the San Diego population through high-quality, coordinated care.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
San Diego, CA
Founded
1946

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