Internship

2024 Security Software Engineer Intern

Posted on 3/5/2024

Five9

Five9

1,001-5,000 employees

Cloud-based contact center solutions provider

Compensation Overview

$25/hr

San Ramon, CA, USA

Category
DevOps & Infrastructure
Backend Engineering
Security Engineering Management
QA & Testing
Cloud Engineering
Software Engineering
Required Skills
Python
Communications
AWS
REST APIs
Product Design
Google Cloud Platform
Requirements
  • Rising college senior or above, pursuing a degree in Computer science or related field.
  • Must be able to work out of the San Ramon, CA headquarters this summer.
  • Excellent communication skills, able to collaborate with remote teams, share ideas and present concepts effectively.
  • Knowledge of CI/CD tools and SCMs.
  • An understanding of API usage and REST principles.
  • Interest and/or experience in object-oriented programming with Python.
  • Interest and/or experience with container technologies.
  • Interest and/or experience with public cloud environments (i.e. GCP, AWS).
Responsibilities
  • Building complex security testing automation with accessible APIs that make it simple for engineers to integrate with continuous integration systems.
  • Ensure that security is integrated into product design by implementing secure design principles and methodologies.
  • Build automation pipelines and framework to support triaging of findings from our SAST, SCA, and Secrets services.

Five9 provides cloud-based contact center solutions for businesses of all sizes, from small enterprises to large corporations. Its main products include tools for advanced call routing, predictive dialing, Interactive Voice Response (IVR) self-service, and detailed reporting. These tools enable businesses to efficiently manage both inbound and outbound communications, enhancing customer interactions. Five9 operates on a subscription-based model, allowing clients to pay monthly or annually for access to its software without long-term contracts, making it a flexible and cost-effective option. The company serves a wide range of industries, including sales, marketing, customer service, and healthcare, and has a global presence with a strong focus on security and data protection. Five9's goal is to help businesses improve their customer service operations through scalable and reliable solutions.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Ramon, California

Founded

2001

Simplify Jobs

Simplify's Take

What believers are saying

  • Five9's AI innovations have been recognized in the 2025 AI Excellence Awards.
  • The partnership with Agentforce introduces industry-specific AI agents to CCaaS.
  • Spotlight for AI Insights leverages generative AI for enhanced customer interaction data.

What critics are saying

  • Increased competition from emerging AI-driven contact center solutions.
  • Rapid AI technology development may render current offerings obsolete.
  • Potential data privacy concerns with new AI agents tailored for Google Cloud.

What makes Five9 unique

  • Five9 offers a comprehensive suite of cloud-based contact center solutions.
  • The company emphasizes security and data protection in its cloud infrastructure.
  • Five9's subscription model provides flexibility with no long-term contracts.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Mental Health Support

Paid Vacation

Paid Sick Leave

Parental Leave

Employee Stock Purchase Plan

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

2%

2 year growth

1%
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Apr 8th, 2025
Five9 Recognized on 2nd Annual CRN AI 100 List

Five9 (FIVN) has been recognized on the 2025 CRN AI 100 list in the AI for Software category.

Business Wire
Mar 25th, 2025
Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards

Five9 GenAI Studio also honored as a finalist for AI innovation in CX

Stock Titan
Mar 25th, 2025
Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards

SAN RAMON, Calif.-(BUSINESS WIRE)- Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, is proud to announce that Five9 AI Agents has been named a winner for Innovative AI Products in the 2025 Artificial Intelligence Excellence Awards, presented by the Business Intelligence Group.

Five9
Mar 25th, 2025
Five9 Wins 2025 Artificial Intelligence Excellence Award

Specifically, Five9 AI Agents has been named a winner in the Innovative AI Products category, and Five9 GenAI Studio was honored as a finalist.

CIO First
Mar 18th, 2025
Five9 Introduces Spotlight for AI Insights and Expands Reporting & Analytics Suite

Five9, provider of the Intelligent CX Platform, announced Spotlight for Five9 AI Insights, a new offering designed to help companies utilize generative AI-powered insights, using Five9 Genius AI, and unlock the full potential of their customer interaction data.

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