Administrative & Executive AssistanceReception & Front Desk
About the job
Requirements
Requires a high school diploma or its equivalent and 2+ years of experience in the field or a related area.
Experience with a multi-line phone system.
Experience with computer systems, including electronic mail and word processing, creating tables, sorting lists, and electronic filing.
Experience with office machines, including fax machines, computers, copiers, and postage meters.
Familiarity with privacy laws and confidentiality, preferably in a healthcare or medical office setting.
Ability to set priorities and multitask.
Strong organizational skills.
Physical ability to stand, sit, walk, carry, kneel, bend, and lift up to 50 pounds.
Responsibilities
Welcome residents, vendors, staff, guests, and other visitors, including public safety officials and inspectors, and operate a multi-line phone system, including prescreening and routing calls.
Maintain logs and create new logs as required, including important shift-transition notes and a front-desk visitor log for vendors.
Arrange transportation services when needed.
Handle accounts receivable for checks and cash; distribute monthly bills from accounting and collect monthly service fees.
Respond to phone calls and prescreen calls as needed.
Sort, open, date-stamp, and distribute daily mail, identifying invoices, statements, and accounts receivable.
Prepare daily intercommunity communications for courier delivery.
Accept work orders and file them in the appropriate reception-desk area.
Perform day-to-day clerical and administrative activities.
Maintain resident parking allocation records and notify Maintenance or Security of changes.
Maintain resident out-of-building logs and meal-away credit notices and notify affected departments.
Accept and review paperwork from potential job applicants for accuracy and forward it to the appropriate Human Resources representative.
Maintain the Guest Suite reservation system, including collecting payments.
Receive front-desk general deliveries, maintain a log, and notify recipients.
Redirect truck deliveries to the loading dock and notify Maintenance.
Maintain phone lists of residents and staff.
Provide clerical support to departments on a limited basis.
Create and post signs, notices, and flyers as required.
Maintain organized bulletin boards in mail rooms and remove expired information.
Update communication systems used for resident and staff communication.
Create and maintain an employee and resident newsletter.
Perform other tasks and responsibilities as determined by the supervisor.
Overview
The Huntington at Nashua is seeking a Receptionist to be the face of our community and the center for basic information.
We're looking for a team member who can join us on weekends, with hours from 9:00 AM - 5:00 PM.
Welcome residents, vendors, staff, guests and other visitors (including public safety officials and inspectors), and operates a multi-line phone system, including prescreening and routing calls.
Responsibilities
Maintain logs and create new ones as required
Daily log of important notes for shift transitions
Visitor's log for the front desk (Important for vendors)
Arranges for transportation services, when needed
Accounts receivable for checks and cash
Distribute monthly bills from accounting and collect monthly service fees
Respond to all phone calls, prescreening calls as needed
Sort, open, date-stamp, and distribute daily mail, identifying invoices, statements, and accounts receivable
Prepare daily intercommunity communications for courier delivery
Accept work orders, put into folders in reception desk in appropriate area.
Day-to-day clerical and administrative activities
Maintain resident's parking allocation records, notifying Maintenance/Security of changes
Maintain resident out-of-building log and meal away credit notices and notifying affected departments
Accept and review for accuracy paperwork from potential job applicants and forward to appropriate HR representative
Maintain the Guest Suite reservation system including collection of payments
Receive front desk general deliveries, maintain a log and notify recipients
Redirect all truck deliveries to loading dock, notifying Maintenance
Maintain phone lists of residents and staff
Provide clerical support to departments on a limited basis
Create and post all signs/notices/flyers as required
Maintain organized and neat bulletin boards in the mail rooms to include the removal of expired information
Update multiple communication systems for resident and staff communication
Creating and maintaining employee/resident newsletter
Other tasks and responsibilities as determined by supervisor
Qualifications
A strong commitment to customer service
Experience with multi-phone line system
Experience with computers systems: electronic mail and word processing including creating tables, sorting lists, and electronic filing
Experience with office machines: fax, computers, copiers, and postage meter
Familiarity with privacy laws and confidentially (preferably in a healthcare/medical office setting)
Ability to set priorities and multi-task
Strong organizational skills
Requires a high school diploma or its equivalent with 2+ years of experience in the field or in a related area
Physical demands include, but are not limited to, standing, sitting, walking, carrying, kneeling, bending and lifting up to 50lbs.
Silverstone Living is a non-profit organization supporting Hunt Community, The Huntington at Nashua, At Home by Hunt and Webster at Rye. Our organization is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.