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Helio Health

Integrated addiction and mental health treatment

Peer Specialist / Certified Recovery Peer Advocate - Certified Recovery Peer Advocate

Full-TimeDeadline 8/31/27
$21 - $23/hr+ $1,500–$3,000 sign-on incentive
Entry
Syracuse, NY, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • High school graduation or equivalency is required.
  • A Certified Recovery Peer Advocate (CRPA) certification is required and must be maintained throughout employment.
  • The candidate must have a valid New York State driver’s license.
  • The candidate must be able to confer empathy through lived experiences such as those involving family or close friends; the candidate does not need to be in recovery themselves.
Responsibilities
  • Collaborate with individuals to develop person-centered recovery plans.
  • Link patients to social and other support services in the community.
  • Teach individuals and family members coping skills.
  • Support the application process for benefits.
  • Provide non-clinical crisis support after periods of hospitalization or incarceration.
  • Accompany individuals to court appearances and medical appointments.
  • Engage individuals with formal recovery support services.
  • Educate individuals and family members on various modes of recovery.
  • Use personal recovery experience to articulate recovery goals and assist individuals in recovery.
  • Assist individuals in creating Wellness Recovery Action Plans (WRAP) as needed, taking steps toward personal recovery goals, finding or establishing self-help groups, and finding other recovery-focused groups.
  • Use recovery experience to refer individuals or their families to healthy leisure opportunities or helpful community resources.
  • Use and teach problem-solving techniques to individuals and groups, and lead discussions on methods to overcome common problems in daily living.
  • Discuss methods for overcoming negative self-talk, identifying and overcoming fears, and recognizing signs of potential relapse.
  • Teach and role-model the value of the individual recovery experience and appropriate coping techniques.
  • Assist individuals in developing empowerment skills and combating stigma through self-advocacy.
  • Complete reporting and record keeping.
  • Consult with other professionals.
  • Provide non-clinical crisis response.
  • Recruit or encourage other Peer Specialists to pursue the CRPA credential.
  • Participate in program administrative and clinical committees as assigned.
  • Represent the agency in the community and promote agency values within the community.
  • Perform quality assurance activities.
  • Perform other duties as assigned.
Desired Qualifications
  • One year of health or human services experience is preferred.

About the company

Helio Health provides a full spectrum of addiction and mental health care, including withdrawal and stabilization, inpatient rehab, outpatient counseling, gambling treatment, youth services, peer support, and family interventions. Care starts with assessment and stabilization and continues with placement into appropriate services—such as inpatient treatment, outpatient counseling, or community residences—along with housing support, family education, and ongoing peer engagement to support long-term recovery. The approach combines clinical treatment with family-centered services and intervention options, all under one umbrella, to address both addiction and mental health needs. The goal is to promote recovery from substance use and mental health disorders for individuals and families.

Company Size

501-1,000

Company Stage

Grant

Total Funding

$3.7M

Headquarters

Syracuse, New York

Founded

1920

Get referred to Helio Health

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Simplify Jobs

Simplify's Take

What believers are saying

  • Helio Health Foundation's August 2026 grants fund recovery housing, job skills, and hygiene.
  • Broome County renewed Helio's 2026 program grant, confirming government demand.
  • July 2026 service pages show active expansion across crisis care, outpatient access, and insurance acceptance.

What critics are saying

  • 2025 appellate reversal reinstated a premises-liability suit over a Helio-owned apartment assault.
  • ProPublica's 2025 audit found a significant internal-controls deficiency, threatening grant funding.
  • Medicaid-dependent behavioral health margins break quickly; one major compliance failure can cripple operations.

What makes Helio Health unique

  • Helio Health runs Syracuse's 24/7 crisis stabilization center, updated July 2026.
  • Its 2024 Fulton Friendship House merger broadened reach across five New York regions.
  • CCBHC services bundle crisis, mobile response, and outpatient addiction care under one brand.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • 401(k) Company Match
  • Company paid short-term disability insurance
  • Company sponsored life insurance
  • Employee Assistance Program (EAP)

Growth & Insights and Company News

Headcount

6 month growth

10%

1 year growth

10%

2 year growth

10%
Partners Ending Homelessness
Sep 16th, 2026
Rochester Outpatient Community Cookout.

Rochester Outpatient Community Cookout. September 16, 2026 Helio is hosting its first Community Cookout next Friday Sept 25th from 11am-2pm at its Outpatient Clinic at 150 Mt Hope Ave. There will be multiple agencies offering resources and services, free lunch, and lots of harm reduction. Want to post on its news?

Brainify.AI
Apr 7th, 2025
AI Revolution in Mental Health: Insights from Mariam Khayretdinova at ICC 2025

Brainify.AI is excited to share that its CEO and co-founder, Mariam Khayretdinova, recently presented at the 2025 Integrated Cure Conference, organized by Helio Health.

Crypto Pump Signals Binance
Jan 13th, 2025
MoonPay purchases Solana to expand its payment services

MoonPay has acquired Helio in an intra-industry transaction "feels more like internal consolidation which is probably healthy, but doesn't tell us much," He added.

The Pipe Dream
Sep 15th, 2024
Court Street development to provide affordable housing for vulnerable populations

Helio Health, a foundation that provides comprehensive health care to those struggling with substance use and mental health disorders, has partnered with Passero, an engineering firm, and Christa Construction to build a new affordable housing complex in Downtown Binghamton.

Syracuse.com
Mar 26th, 2024
Syracuse-based Helio Health adds Capital Region non-profit to mental health care network

Helio has merged with the Fulton Friendship House, a behavioral health provider in Gloversville, Fulton County.