Full-Time

Senior Researcher

Posted on 9/25/2024

Apollo.io

Apollo.io

1,001-5,000 employees

Sales intelligence and engagement platform

Enterprise Software
Cybersecurity

Senior

Remote in USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Data Analysis
Requirements
  • 6+ years of mixed methods research experience
  • Jack-of-all-research-methods: proficient in a wide variety of mixed methods (1:1 interviews, focus groups, surveys, behavioral analyses, card sorting, tree testing, etc.) and know exactly when & why to rely on different combinations of quantitative and qualitative methods for a research plan. Can get started with minimal guidance.
  • Pragmatic & highly tactical: grounds research priorities in prioritized objectives that will drive tangible user, customer, and business value.
  • Growth-oriented: loves the process of developing, and enjoys learning new skills and figuring out the most effective ways for communicating research to stakeholders.
  • Reflexive and dynamic: knows how to resolve tough issues in an ambiguous space and tailor research methods to the needs of relevant audiences. Knows how to move quickly and efficiently.
  • Autonomous ownership: independently identifies research opportunities to improve the desirability, usability, and delight of business-critical product experiences and have a sense of pride in your work that takes you above and beyond what is requested.
  • Proactive strategist: understands the importance of learning from different viewpoints and are able to partner cross-functionally to develop research plans that garner insights from across an entire organization.
  • Excellent communicator: clear and effective in verbal and written communication, and able to build compelling narratives to influence cross-functional stakeholders.
  • Proven: diverse portfolio of projects clearly demonstrates tackling complex problem areas and the outcomes driven.
  • Empathetic and kind disposition: a team player who is resilient in the face of challenges. Enjoys collaborating with peers & users, and they enjoy collaborating with them. Authentic, humble, and sensitive to the needs of others.
Responsibilities
  • Conduct In-depth, Agile Research: Execute user research activities, including but not limited to foundational research, usability testing, interviews, surveys, and ethnographic studies, to gather valuable insights into user behaviors, needs, and preferences.
  • Persona and Journey Map Development: Contribute to the creation and maintenance of user personas and journey maps, helping to establish a user-centric framework for product development.
  • Iterative Testing and Feedback Loops: Work within the agile development process to integrate iterative testing and feedback loops, ensuring a user-centered approach throughout the product development life cycle.
  • Usability Testing: Plan and facilitate usability testing sessions, including recruitment, script development, and post-session analysis. Communicate findings and recommendations to the broader team.
  • Data Collection and Analysis: Collect and analyze user data, synthesizing findings into clear and actionable insights. Work with data sets to identify patterns, trends, and opportunities for product improvement.
  • Documentation and Reporting: Prepare clear and concise research reports, presentations, and documentation to effectively communicate research findings and recommendations to stakeholders.
  • Collaborate with Cross-Functional Teams: Engage with product managers, designers, and developers to integrate user research findings into the product development process. Ensure alignment between user needs and business objectives.
  • Coach and Mentor Researchers: Help junior researchers grow their skillset by providing feedback on their work, and offering direct mentorship.
  • Stay Informed on Industry Trends: Keep abreast of industry trends, emerging technologies, and best practices in UX research. Apply this knowledge to enhance research methodologies and approaches within the startup environment.
  • Continuous Learning: Actively pursue professional development opportunities to enhance UX research skills and stay current with industry advancements. Leverage learning to contribute to the growth and success of the startup.
  • Adaptability and Agility: Thrive in a fast-paced startup environment by being adaptable and agile. Be ready to pivot quickly based on evolving project requirements and business needs.
  • User Education: Share user insights with the broader team, fostering a culture of user empathy and understanding. Help educate team members on the importance of user research in shaping successful products.

Apollo.io provides a platform designed to enhance sales processes and improve outreach for businesses. Its main features include prospecting intelligence, which helps users identify and research potential leads, and enrichment job change alerts that keep databases accurate with extensive data points. The platform also offers sales engagement analytics, allowing users to create multi-channel outreach sequences. Additionally, Apollo.io supports API integrations for data enrichment and custom workflows. Unlike many competitors, Apollo.io emphasizes security and compliance with standards like ISO and GDPR, ensuring client data protection. The company's goal is to help businesses optimize their sales strategies and increase revenue through effective use of data and analytics.

Company Stage

Series D

Total Funding

$244.3M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

3%

1 year growth

25%

2 year growth

136%
Simplify Jobs

Simplify's Take

What believers are saying

  • Apollo.io ranked 125 on the 2024 Deloitte Technology Fast 500 list.
  • The company achieved 954% revenue growth from 2020 to 2023.
  • Apollo.io's new book emphasizes modern outbound sales processes.

What critics are saying

  • Rapid growth may lead to scalability challenges for Apollo.io.
  • New executives could shift strategies away from customer expectations.
  • Emerging sales technology tools may outpace Apollo.io's current offerings.

What makes Apollo.io unique

  • Apollo.io offers verified contact data for over 210 million B2B contacts.
  • The platform integrates multi-channel sequences for scalable outreach.
  • Apollo.io complies with ISO, SOC 2, and GDPR standards for data security.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Planning

INACTIVE