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Cambrian Homecare

Cares for seniors and people with disabilities at home

Staffing Coordinator - Weekend Shift

Business OperationsUpdated on Nov 11
Part-timeLong Beach, CA, USA$23.50 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Applicants must be at least 18 years old.
  • Applicants must have U.S. work authorization.
  • Applicants must be able to pass a background check and reference check.
  • Applicants must have a valid driver's license and reliable transportation.
  • Applicants must be fluent in both English and Spanish.
  • Strong organizational, multitasking, and problem-solving skills are required.
  • Effective verbal and written communication skills are required.
  • Strong typing skills are required.
  • Applicants must be able to handle a fast-paced, deadline-driven environment and high call volume.

Responsibilities

  • Ensure efficient and appropriate scheduling of caregivers and clients to meet service needs.
  • Understand client needs, preferences, and case requirements to match clients with suitable caregivers based on skillset and availability.
  • Manage agency client and caregiver schedules to ensure timely and appropriate coverage.
  • Respond promptly to urgent staffing needs to maintain continuous coverage.
  • Promote caregiver satisfaction and retention by aligning work opportunities with caregivers’ availability and preferences.
  • Track and document staffing activities, shift changes, and client and caregiver communications.
  • Serve as the primary point of contact between caregivers, clients, and the internal team.
  • Communicate promptly and professionally with clients and caregivers about scheduling updates, shift confirmations, and changes by phone and in writing.
  • Resolve service or scheduling issues proactively and escalate complex concerns to internal leadership.
  • Build relationships with clients and caregivers through consistent follow-up and empathy.
  • Participate in quality assurance efforts related to caregiver performance and client satisfaction.
  • Provide the supervisor with regular updates on staffing challenges, open cases, and client concerns.
  • Monitor and analyze service hours to identify underutilized authorizations requiring staffing.
  • Ensure agency hours are utilized across multiple contracts.
  • Collaborate with the intake team to initiate services for new clients.
  • Support positive experiences for clients and payer sources to encourage continued referrals.

Desired Qualifications

  • Proficiency with Microsoft Office is a plus.
  • Previous experience in home care or healthcare staffing is a plus.

About the Company

Cambrian Homecare

Cares for seniors and people with disabilities at home

Cambrian Homecare provides in-home caregiving for older adults and children and adults with developmental or intellectual disabilities. Its employees help clients with everyday activities such as bathing, dressing, meals, mobility, household tasks and companionship so they can remain at home. Services also include respite for family caregivers, support after a hospital stay and assistance alongside hospice or palliative care providers. The company works with individuals, families, hospitals, insurers and referring agencies to organize care plans and adjust support as needs change through different stages of life. Founded in 1996, it is headquartered in Long Beach, California.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Long Beach, CA
Founded
1996

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