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Retell AI

Builds AI voice agents for business phone calls

Founders Initiatives - AI Agents

AI Application Engineering +1Updated on Nov 13
Full-timeRedwood City, CA, USA

About the Job

Requirements

  • Have a Bachelor's degree in Computer Science, Computer Engineering, or a closely related technical field.
  • Have 2+ years of professional software engineering experience.
  • Have 1+ year of startup experience and be comfortable with ambiguity and fast iteration.
  • Have strong software engineering skills in backend, full-stack, or systems work.
  • Have hands-on experience building with large language models or AI agents in production.
  • Be comfortable working across product, engineering, and operations.

Responsibilities

  • Build systems that extract structured signals from resumes, including skills, experience, founder traits, and domain expertise.
  • Develop lead-scoring models to predict interview success and role fit.
  • Design AI recruiter workflows for candidate screening and qualification.
  • Automate personalized outbound email and candidate engagement workflows.
  • Build automation systems for customer security workflows, including business associate agreements, data processing agreements, DocuSign, and contract review flows.
  • Automate security questionnaire and compliance response generation.
  • Improve internal tooling for enterprise readiness and audit processes.
  • Build systems for accounts receivable automation and finance-related email workflows.
  • Create automated enterprise customer onboarding and account setup tools.
  • Design internal systems that reduce manual operational overhead across teams.
  • Integrate with customer relationship management systems such as Salesforce, HubSpot, and GoHighLevel.
  • Build workflow automation using Zapier, n8n, and Make.
  • Design large-language-model-powered systems using OpenAI, Gemini, Claude, and other models.
  • Own API-based integrations that connect internal systems across the company.
  • Build HubSpot and Lark automations to improve sales and marketing efficiency.
  • Develop lifecycle automation systems for customer engagement and retention.
  • Create targeted website personalization and ad content generation systems.
  • Build email personalization and outbound automation pipelines at scale.
  • Design and implement internal and external AI systems that power hiring, sales, operations, and company growth.
  • Build production-grade AI workflows, automations, and agent systems that impact company operations and customer experience.

Desired Qualifications

  • Think like a founder and operate with high ownership.
  • Move fast, iterate quickly, and be comfortable with ambiguity.
  • Prefer building systems over working on narrowly defined tasks.
  • Care deeply about real-world impact over theoretical work.

About the Company

Retell AI

Builds AI voice agents for business phone calls

Retell AI builds AI voice agents that answer and make phone calls for businesses, covering support, scheduling, sales, and payment calls once handled by human agents. Its agents take calls for companies such as CVS Health, Lenovo, Grab, and the San Antonio Spurs, in fields from healthcare to insurance and finance. Businesses build an agent in a drag-and-drop editor or with code, pick the AI model and voice behind it, connect it to phone lines and tools such as calendars, and test it on simulated calls before going live. Customers pay for each minute their agents spend on the phone. Retell AI was founded in 2023, went through the Y Combinator startup program, and is based in Redwood City, California.

Company size
51-200
Company stage
Seed
Total funding
$4.7M
Headquarters
Redwood City, CA
Founded
2023

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