IT Support Technician
About the job
- Training in Information Technology, Networks, or Systems.
- Interest in technology and healthcare.
- Analytical ability.
- Strong communication, argumentation, and negotiation skills.
- Ability to organize and manage priorities.
- Ability to work in a team.
- Provide first- and second-line technical support to users by phone and remotely.
- Diagnose and resolve issues related to pharmaceutical software, including appointments, clinical records, billing, and electronic prescriptions.
- Register and follow up on incidents in a ticketing system.
- Identify recurring issues and collaborate with the development team to resolve them.
- Ensure compliance with defined service-level agreements.
- Assist with training users on how to use the software.
- Knowledge of Windows Server and workstation platforms.
- Knowledge of networks, including TCP/IP, and hardware.
- Database skills.
About the company
Glintt Global, S.A. is a technology services and consulting firm based in Sintra, Portugal, offering business and IT consulting, software development, systems integration, and infrastructure management across healthcare, banking, telecommunications, energy, and public administration. Its healthcare solutions are used in Portugal and Spain by hundreds of hospitals, clinics, and pharmacies to connect systems and support patient care and operations. The company differentiates itself with a strong Iberian healthcare footprint, broad cross-sector capabilities, and a recent international expansion under the Glintt Global brand to Spain, Angola, and other regions. Its goal is to improve organizational efficiency and people’s lives through digital transformation by helping clients adopt and manage integrated technology solutions.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Sintra, Portugal
Founded
2008
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Simplify's Take
What believers are saying
- 2025 revenue rose 13.9% to €139.4 million, with Spain growing 18.7%.
- Net profit jumped 53.4% to €7.7 million in 2025.
- CEO Eduardo Antunes took over in January 2026, signaling fresher execution.
What critics are saying
- EBITDA fell to €19.9 million in 2025, despite higher revenue.
- Portugal still drives most sales, leaving Glintt exposed if domestic healthcare spending slows.
- Farminveste controls Glintt, limiting strategic flexibility and takeover optionality.
What makes Glintt Global unique
- Glintt Life serves 14,000 pharmacies and 480 Iberian hospitals as of 2025.
- Its pharmacy software and hospital digital programs create switching costs across workflows.
- Robotics and automation in pharmacies anchor a niche healthtech franchise.
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Benefits
- Remote Work Options