Davies North America

Global insurance professional services and tech

Administration Assistant

Customer SupportUpdated on Nov 13

Full-timeStoke-on-Trent, UKNo salary listed

About the Job

Requirements

A professional and adaptable communication style, both written and verbal.
Efficient administrative skills.
A keen eye for detail.
Strong numeracy, literacy, and information technology skills.
A proactive attitude and an enthusiastic approach.

Responsibilities

Communicate professionally with customers, insurers, suppliers, and colleagues around the country.
Assess and acknowledge data or information requests as appropriate.
Coordinate the collation of all data relevant to data subject access requests.
Handle client and policyholder queries efficiently while following standard procedures.
Ensure compliance with contractual and regulatory requirements.
Record full and accurate updates within company systems.
Contribute to a positive team working environment.

Desired Qualifications

Previous experience handling data subject access requests.

Davies are looking to recruit a Customer Relations Administrator to join our team on a 12 month contract in our Stoke office . As a Customer Relations Administrator, you’ll be ensuring our policyholders and clients receive exceptional service and a speedy resolution to their insurance claim queries. There are no specific qualifications that we demand for the role; and although we welcome those with previous industry experience or experience handling data subject access requests, it’s transferable skills and qualities that we value here at Davies.

Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country
Assessing and acknowledging all data or information requests as appropriate
Co-ordinate the collation of all data relevant to data subject access requests
Efficiently handling client and policyholder queries, whilst following standard procedures
Ensuring compliance with our contractual and regulatory requirements
Recording full and accurate updates within our systems
Contributing to a happy team working environment

Previous experience with handling data subject access requests would be advantageous
A professional and adaptable communication style – both written and verbal
Efficient administrative skills
A keen eye for detail
Strong numeracy, literacy, and IT skills
A proactive attitude, and an enthusiastic approach

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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