Resident Maintenance Senior AGV/LGV Technician
About the job
- Vocational school, related military experience, or equivalent job experience is accepted.
- Two to five years of experience in at least four of the following areas: software development and troubleshooting, preferably logistics-related; controls development and troubleshooting, preferably on conveyor or similar equipment; autonomous mobile robot, automated guided vehicle, or self-driving vehicle installation, configuration, and service; mechanical installation and integration, preferably on high-automation projects; client service and troubleshooting; team leadership; parts management; and project management.
- Ability and willingness to work on-call hours, including weekends, nights, and holidays.
- Ability to lift, lower, and carry objects up to 50 pounds, work from heights, climb ladders, and work in confined spaces.
- Correctable vision, ability to identify and distinguish colors, depth perception, eye-hand coordination, and manual dexterity are required.
- Must have a valid driver's license and a safe driving record.
- Ability to read blueprints, schematics, and wiring diagrams to extract necessary technical information.
- Basic computer networking skills and proficiency with personal computer software and hardware.
- Ability to work independently without on-site supervision.
- Ability to adapt to frequent changes in activities and priorities.
- Coordinate and schedule corrective and reactive maintenance on assets using the Computerized Maintenance Management System and ensure completion of work orders transferred from other shift leadership teams.
- Maintain accurate work management records, reports, equipment logs, and training logs.
- Troubleshoot, maintain, and repair logistics guided vehicle and automated guided vehicle systems and vehicles within the facility, working with partners and vendors as needed.
- Organize replacement parts needed for asset repairs and return defective parts required by the original equipment manufacturer.
- Assist with requests for information regarding systems managed by KPI.
- Assist with in-depth troubleshooting of complex system-operation issues and communications with other material-handling systems.
- Perform root-cause analysis on asset failures and prepare root-cause-analysis documentation for customer and KPI leadership review.
- Conduct training on general safety, asset support, recovery, maintenance, and system communications for internal organizations and the customer.
- Collaborate with internal leadership teams on equipment-status metric reporting provided to the customer.
- Practice safe work habits and comply with KPI, customer, Occupational Safety and Health Administration, and original-equipment-manufacturer safety rules.
- Provide customer support, help maximize equipment uptime, and support customer service outcomes.
- Software development and troubleshooting experience, preferably in logistics-related applications.
- Controls development and troubleshooting experience, preferably on conveyor or similar equipment.
- Mechanical installation and integration experience, preferably on high-automation projects.
About the company
KPI Solutions provides end-to-end supply chain services and automation to transform distribution operations by analyzing, designing, implementing, and supporting engineered solutions. It works by assessing current operations, designing a custom, scalable solution, and implementing and supporting the system with a data-driven approach that blends hardware, software, and processes from a technology-neutral perspective. The company differentiates itself by being technology-agnostic and combining multiple automation technologies across the full lifecycle, rather than relying on a single vendor. Its goal is to help clients build flexible, scalable, and automated distribution operations that require less manual labor and operate more efficiently while staying adaptable for future needs.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Belton, Missouri
Founded
1980
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Simplify's Take
What believers are saying
- NūMove said several U.S. beverage wholesalers are installing RAPTOR systems in 2026.
- KPI earned 2026 Gartner recognition on May 21 and May 29, strengthening credibility.
- Movu named KPI its top North American integrator for 2025, signaling repeat demand.
What critics are saying
- OEMs like AutoStore and Hai Robotics can sell direct, compressing KPI's margin.
- Project revenue depends on delayed warehouse capex; missed go-lives hit 2026 bookings.
- KPI's partner-heavy model faces commoditization if clients standardize on one robotics platform.
What makes KPI Solutions unique
- KPI combines consulting, systems integration, robotics, and Opto WES for end-to-end warehouses.
- Gartner named KPI a 2026 sample vendor for WES, WCS, and integrators.
- KPI wins complex multi-vendor deployments with Hai, Movu, Geekplus, and NūMove.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Pet Insurance
Wellness Program
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
Parental Leave
Training Programs
Company News
KPI Solutions recognized in the 2026 gartner(r) Market Guide for Warehouse Automation Consultants and System Integrators. BELTON, MO (May 29, 2026) - KPI Solutions (KPI), a leading supply chain consulting, software, systems integration, and automation supplier today announced that the company has been recognized in the Market Guide for Warehouse Automation Consultants and System Integrators, 2026 by Gartner. KPI Solutions is listed as a sample vendor for System Integrators, highlighting the company as providing a broad portfolio of services from planning and installation to ongoing maintenance, supporting every phase of the warehouse automation life cycle. In the report, Gartner states, "With rising labor costs and shortages, automation is no longer just an option; it's becoming essential, particularly for SMBs that cannot absorb high labor expenses. While large enterprises led early adoption, there is now a surge in demand from SMBs investing in flexible automation to boost efficiency and stay competitive. This shift is driven by the emergence of scalable, adaptable solutions tailored to the unique needs and budgets of smaller businesses." KPI Solutions' CCO, Roger Counihan, said, "This Gartner recognition is a testament to the hard work, focus, and dedication of the entire KPI Solutions team, as we partner with our clients to deliver transformative automation implementations. Warehouse automation success isn't just about technology; it's about expertise and execution. We assess each client's operation, design tailored solutions, and integrate the right technologies, powered by intelligent software, to optimize flow and efficiency." Gartner, Market Guide for Warehouse Automation Consultants and System Integrators, 2026, By Abdil Tunca, Federica Stufano, 13 April 2026. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About KPI Solutions(TM): KPI Solutions provides end-to-end supply chain services and automation to transform its clients' distribution operations. KPI Solutions analyze, design, implement, and support flexible and scalable engineered solutions that optimize order fulfillment, build capacity, and reduce reliance on labor. Its data-driven operations strategy delivers resilient designs and its technology-neutral approach allows a blend of automated technologies for a customized solution. Comprehensive offerings include consulting, network strategy, engineered facility design, material handling systems integration, robotics, intelligent warehouse software, and lifetime services. Visit KPI Solutions at https://kpisolutions.com/. Sr. Director, Marketing & Business Development
KPI Solutions recognized in the 2026 gartner(r) Hype Cycle for Supply Chain Execution and Logistics Technologies Market Guide. BELTON, MO (May 21, 2026) - KPI Solutions (KPI), a leading supply chain consulting, software, systems integration, and automation supplier, today announced that the company has been recognized in the Hype Cycle for Supply Chain Execution and Logistics Technologies Market Guide, 2026 by Gartner. KPI Solutions is listed as a sample vendor for Warehouse Execution Systems (WES) and Warehouse Control Systems (WCS), highlighting its role as a provider of automation and orchestration solutions in warehouse environments. In the report, Gartner states, "Logistics plays a pivotal role in supply chain success, leading companies to seek innovations that can deliver transformational outcomes. Supply chain technology leaders can use this Hype Cycle to understand the maturity, viability, and riskiness of evolving supply chain execution technologies." KPI Solutions' CTO, Manish Sharma, said, "Being recognized by Gartner in this Market Guide is a reflection of the trust our clients place in us every day. Warehouse execution is where supply chain strategies are won or lost, and supply chain leaders need intelligent, adaptive, and proven solutions at scale. Our Opto(TM) WES was purpose-built for exactly that. By combining real-time orchestration and deep automation integration, Opto empowers our clients to move from reactive operations to predictive, resilient fulfillment. This recognition strengthens our commitment to continuing that innovation." Gartner, Hype Cycle for Supply Chain Execution and Logistics Technologies, 2026, By Simon Tunstall, Abdil Tunca, Nathan Lease, Brock Johns, Federica Stufano, 24 April 2026. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About KPI Solutions(TM): KPI Solutions provides end-to-end supply chain services and automation to transform its clients' distribution operations. KPI Solutions analyze, design, implement, and support flexible and scalable engineered solutions that optimize order fulfillment, build capacity, and reduce reliance on labor. Its data-driven operations strategy delivers resilient designs and its technology-neutral approach allows a blend of automated technologies for a customized solution. Comprehensive offerings include consulting, network strategy, engineered facility design, material handling systems integration, robotics, intelligent warehouse software, and lifetime services. Visit KPI Solutions at https://kpisolutions.com/. Sr. Director, Marketing & Business Development
NūMove Robotics & Vision partners with KPI Solutions to develop new robotic order picking system for beverage warehousing. Robotic systems manufacturer, NūMove Robotics & Vision, and supply chain services and automation integrator, KPI Solutions, have joined forces to create an innovative robotic concept that optimizes order preparation for fast-moving SKUs in the beer and beverage industry. Called "RAPTOR", this high-throughput, dual-robot system tackles the growing demand for efficiency and flexibility in modern warehouse operations while addressing the challenges of mixed palletizing. Requiring only approximately 2,500 square feet (230 square meters) of space, this vision-guided system simplifies order preparation by depalletizing products into SKU-specific buffer lanes and then repalletizing them into retail-ready mixed-SKU order pallets. RAPTOR handles multiple product types and formats, including closed cases, wrapped products in trays or with bottom pads, cartons in trays, and returnable shells. It also supports various donor and order pallet formats, making it a versatile solution for high-volume distribution environments. Robert Battaglia, director of sales and business development at NūMove, says: "By separating the depalletizing and palletizing functions and adding a temporary buffer, this solution provides a versatile and fully automated solution to prepare order pallets that will maximize the uptime, therefore the throughput." "We find that beverage distributors of all sizes can justify this automation. Companies recognize RAPTOR's ability to flex and scale, while increasing productivity and worker safety." - Roger Counihan, Chief Commercial Officer at KPI Solutions Several beverage wholesalers are currently installing RAPTOR systems in distribution centers across the United States, marking a significant step toward transforming order preparation workflows in the beverage industry.
BELTON, MO (September 3, 2025) - KPI Solutions (KPI), a leading supply chain consulting, software, systems integration, and automation supplier today announced that Manish K. Sharma has joined the company as Chief Product & Technology Officer.
KPI Solutions (KPI), a leading provider of supply chain consulting, software, systems integration, and automation, today announced a strategic partnership with Hai Robotics, a global leader in warehouse automation for high-density case handling and storage.