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Lessen

Property services marketplace and SaaS platform

Facilities Management Team Lead

Facilities ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$50k - $58k /yrHybrid

About the Job

Requirements

  • A bachelor's degree or equivalent facilities management experience is required.
  • At least 3 years of facilities management experience is required.
  • Experience managing multiple vendors for day-to-day work-order management and small to large capital projects is required.
  • Client relationship management skills are required.
  • Communication and organizational skills are required.

Responsibilities

  • Assist the District Lead in managing day-to-day facilities activities for the client’s portfolio within the assigned region.
  • Assist with coordinating and executing the complete work-order life cycle from creation to resolution.
  • Manage vendors to ensure services are completed within agreed-upon service-level agreements.
  • Collaborate with the District Lead and other teams to manage vendors in the region or regions.
  • Develop client relationships and collaborate with key market stakeholders to devise solutions to client issues.
  • Assist with monthly reporting, forecasting, and asset management across all sites.
  • Help develop and implement preventative, ongoing, and anticipated maintenance and repair programs.
  • Assist with developing operating and capital budgets for the assigned area.
  • Support creation of work-order forecasts using historical, current, and metric-based data.
  • Attend regular client status meetings, if applicable.
  • Ensure confidentiality of internal and external data.
  • Perform ad hoc projects and other duties as assigned.
  • Process work-order requests and ensure timely resolution.
  • Use best efforts to resolve client maintenance issues rapidly.

About the Company

Lessen

Property services marketplace and SaaS platform

Lessen is a technology-powered marketplace and SaaS platform that connects property owners with a network of verified professionals for maintenance, repairs, and renovations, serving institutional investors, property managers, and real estate owners. It manages the full workflow—from posting projects and bidding to scheduling, payment, and quality control—across a portfolio. Unlike general marketplaces, Lessen focuses on real estate and property management and combines sourcing with portfolio-management tools to provide centralized procurement and auditable processes. The goal is to simplify and scale property maintenance and renovations for investors and managers.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.2B
Headquarters
Scottsdale, AZ
Founded
2019

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