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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Director - Hospital, Maternal Child Health

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeHarbor City, Los Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • Minimum seven (7) years of experience in patient care delivery.
  • Bachelor's degree in Nursing (BSN) and a minimum of seven (7) years of experience in business operations, clinical health care, or a directly related field.
  • Minimum two (2) years of experience managing operational or project budgets.
  • Minimum two (2) years of experience in a leadership role with direct reports.
  • Registered Nurse License (California) required at hire.
  • Basic Life Support required at hire.

Responsibilities

  • Establish best practice models, perform strategic planning, and design patient care delivery systems and practice standards across several locations.
  • Lead investigations of patient, family, and member concerns regarding patient care and services.
  • Partner with physicians, outside healthcare providers, and other healthcare team members to achieve optimal and safe patient care across the continuum.
  • Manage resource needs in clinical areas to ensure appropriate assignment and utilization.
  • Evaluate the use and maintenance of equipment, supplies, and medications.
  • Assume accountability for patient and employee safety, provide clinical supervision, and direct the provision of care within the unit.
  • Delegate tasks and duties aligned with scope of practice and perform clinical duties as required.
  • Ensure assistants and staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Prepare individuals for advancement, oversee recruitment and selection, develop talent, and ensure performance management expectations are met.
  • Motivate and empower teams, maintain a skilled and engaged workforce, and align resource plans with business objectives.
  • Oversee operations of multiple units, manage work assignment completion, translate business strategy into actionable requirements, and ensure teams accomplish business objectives.
  • Direct hospital administrative functions supporting patient care, including reports, workflows, operational initiatives, programs, services, systems development, survey readiness, audit documentation, and regulatory compliance.
  • Oversee budgets for assigned areas and ensure overall financial performance meets expectations.
  • Manage care delivery operations and programs in a 24-hour, seven-day operational environment.
  • Partner with physicians and clinical leaders to align care delivery initiatives and oversee workstreams.
  • Develop and implement long-term plans, policies, and data-gathering and analysis processes aligned with guidelines and regulations.
  • Direct multidisciplinary hospital teams and hold them accountable for performance.
  • Design and oversee emergency preparedness programs, including staff training and department recovery plans.
  • Provide strategic direction to project teams and ensure implementation, resource distribution, and delivery of objectives.
  • Oversee teams responsible for nursing services and patient care in alignment with cost, quality, clinical, and utilization standards.
  • Drive strategic projects to remediate issues and improve quality, service, affordability, and operating efficiency.
  • Define clinical team standards for identifying root causes, recommending solutions, and addressing quality and safety issues.
  • Develop strategic plans to achieve integrated services across the continuum of care.
  • Consult with senior and executive management to identify performance metrics for strategic improvement projects.
  • Develop and implement strategies for continuous improvement of clinical practice, services, and operations.
  • Hold managers accountable for legal and regulatory compliance.
  • Establish and monitor outcome objectives and oversee systems and processes to evaluate and improve patient care.

Desired Qualifications

  • Certified in Executive Nursing Practice (CENP) from the American Organization for Nursing Leadership (AONL).
  • Nurse Executive Certification (NE-BC) or Nurse Executive Advanced Certification (NEA-BC) from the American Nurses Credentialing Center (ANCC).

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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