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Charles Schwab

Runs investment accounts and banking services

Licensed Financial Services Representative

Customer SupportPosted on Nov 5
Full-time

About the Job

Requirements

  • Hold active FINRA Series 7 and Series 63 licenses.
  • Work on-site from 8:00 a.m. to 4:30 p.m. Monday through Friday during the 24-week training program.
  • After training, work an assigned shift that accommodates business needs, which may include evenings, overnight hours, and weekends.
  • For a weekend day shift, start between 6:30 a.m. and 9:30 a.m. Central Time and work one or two weekend days; remote work after training is possible only if both weekend days are assigned.
  • For a weekday evening shift, start between 11:00 a.m. and 5:00 p.m. Monday through Friday; this shift is in-office.
  • For a weekday overnight shift, start at 7:30 p.m. Monday through Thursday; this shift may be fully remote after training.
  • For a weekend evening or overnight shift, start at noon on Saturday, Sunday, and Monday, or at 7:00 p.m. Friday, Saturday, and Sunday; this shift may be fully remote after training.

Responsibilities

  • Guide clients through financial conversations as a trusted voice on the phone.
  • Listen actively, build client confidence, and take ownership of resolving complex client needs.
  • Provide thoughtful problem-solving, clear communication, and empathetic guidance to deliver a positive client experience.
  • Partner with teammates, advocate for client needs, and strengthen long-term client relationships.

Desired Qualifications

  • Previous customer service or client relationship experience.
  • A bachelor's degree or higher.

About the Company

Charles Schwab

Runs investment accounts and banking services

Charles Schwab runs brokerage, wealth management and banking services for individual investors, employers and independent financial advisers. Its Schwab One brokerage account gives investors access to securities and mutual funds, while its adviser business supplies custody and trading support to firms that manage clients' portfolios. Customers use websites, mobile apps and branches to trade, save for long-term retirement and arrange loans against eligible assets. The group earns interest on loans and investments, asset management fees and trading charges through its operating subsidiaries. Founded in 1973, it is headquartered in Westlake, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Westlake, TX
Founded
1973

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